WILLIAM CRAWFORD
Fairfax,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Logistics Site Tech
AWS, Amazon Web Services
Ashburn, VA
11.2023 - Current
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Organized and managed the inventory of all incoming and outgoing shipments.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Utilized software programs to track shipments from origin to destination.
- Resolved any discrepancies related to product quality or quantity issues upon delivery.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Identified areas for improvement within the logistics department and recommended solutions.
- Conducted inventory checks and resolved discrepancies.
- Managed inbound and outbound delivery schedules for optimal flow of goods.
LOGISTICS SITE TECH - CONTRACT
AWS / Lorien
07.2023 - 11.2023
- Manage the inventory of critical hardware components, ensuring accurate tracking, organization, and availability for deployment and maintenance
- Oversee the shipping and receiving process, verifying the accuracy of incoming and outgoing shipments, and adhering to AWS's high-security standards
- Address logistical challenges promptly and efficiently, troubleshooting issues as they arose to minimize disruptions to operations
- Maintain accurate records and documentation related to inventory, shipments, and equipment maintenance, utilizing digital tools and systems.
OPERATION MANAGER
LA FITNESS
- Communicated all learning and performance objectives, and schedules to employees
- Lead and managed the day-to-day operations of the fitness center, ensuring that all staff members are providing excellent customer service
- Monitored and analyzed performance metrics to identify areas for improvement and develop action plans to address them
- Oversaw the maintenance and upkeep of the facility, including equipment, locker rooms, and other amenities.
MERCHANDISE MANAGER
DOLLAR TREE
08.2021 - 11.2022
- Performed quality checks on products
- Oversaw 10+ employees
- Compared merchandise invoice to items we receive to ensure shipments are correct
- Helped motivate, coach and train new employees.
ASSISTANT MANAGER
Dollar Tree
11.2022 - 07.2023
- Opened and closed the store following the SOP
- Reconciled register at the beginning and end of each shift
- Enforced safety and security policies.
TEAM MEMBER
- Strived for excellent customer satisfaction
- Used (POS)Point of Sale system to check out customers.
Education
B.S IN COMMUNICATION -
GEORGE MASON UNIVERSITY
01.2022
B.A IN GENERAL STUDIES -
NORTHERN VIRGINIA COMMUNITY COLLEGE
01.2020
Skills
- Microsoft Office Suite
- Process Improvement
- Point of Sale Systems (POS)
- Adaptability
- Customer Service
- Database Management
- Amazon Ticketing System
- Compliance
- Inventory Management
- Logistics Operations
- Logistics and Transportation
- Inventory and Supply Logistics
- Resolving Problems
Timeline
Logistics Site Tech
AWS, Amazon Web Services
11.2023 - Current
LOGISTICS SITE TECH - CONTRACT
AWS / Lorien
07.2023 - 11.2023
ASSISTANT MANAGER
Dollar Tree
11.2022 - 07.2023
MERCHANDISE MANAGER
DOLLAR TREE
08.2021 - 11.2022
OPERATION MANAGER
LA FITNESS
TEAM MEMBER
B.S IN COMMUNICATION -
GEORGE MASON UNIVERSITY
B.A IN GENERAL STUDIES -
NORTHERN VIRGINIA COMMUNITY COLLEGE
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