William Crews
Warrenton,NC
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Inventory Control Specialist
Denver Glass
2021.09 - Current
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Completed daily cycle counts to maintain accuracy of records.
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Used equipment like forklifts and pallet jacks to move inventory.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
Shower Installer/Inventory Specialist
Hunter J Group Homes
2014.07 - 2021.07
- Completed troubleshooting of malfunctions and diagnosed issues.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Operated tools, equipment, and machinery according to safety standards.
- Calculated materials and time needed for each job.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Assisted with system design and layout to optimize installations and continuous performance.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Updated company database with detailed installation and repair data to support accurate records.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tested systems, noting issues and completing preventive maintenance.
Driver, Warehouse Orders
AIG
2011.01 - 2014.06
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fostered positive working relationships with regular customers.
- Filled out load paperwork and DOT-mandated log books.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Driver, Warehouse Orders
For Your Occasion Party Rentals
2001.06 - 2011.01
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
Associate of Science - Business Administration
DeVry University
Raleigh, NC05.2001
High School Diploma -
Warren County High School
Warrenton, NC06.1999
Skills
- Database Updating
- Handheld scanner operation
- Computer tracking
- Discrepancy Resolution
- Storage procedures
- Paperwork preparation
- Supply Chain Coordination
- Stock Rotation
- Maintaining stock levels
- Shipping and receiving
- Warehouse Operations
- Purchase Order Management
- ERP systems proficiency
- Logistics Planning
- Inventory Monitoring
- Shipment Verification
- Report Preparation
- Records Management
- Cost Control
Timeline
Inventory Control Specialist
Denver Glass
2021.09 - Current
Shower Installer/Inventory Specialist
Hunter J Group Homes
2014.07 - 2021.07
Driver, Warehouse Orders
AIG
2011.01 - 2014.06
Driver, Warehouse Orders
For Your Occasion Party Rentals
2001.06 - 2011.01
Associate of Science - Business Administration
DeVry University
High School Diploma -
Warren County High School
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