William Crisp
Mocksville,NC
Summary
Communicative Desk Clerk with 3.5 years of experience maintaining high level of hospitality, professionalism and business etiquette. Attentive individual committed to thoroughly listening to management requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Overview
5
5
years of professional experience
Work History
Shipping Desk Clerk
Ashley Furniture Distribution Center
Advance, NC
02.2020 - 12.2024
- Proficient use of Microsoft Office and Microsoft Excel as well as PowerBI for filling out daily reports.
- Daily reporting to all heads of departments across all U.S. distribution centers, as well as corporate leaders.
- Assisted customers with check-in and check-out procedures, providing necessary information and guidance.
- Managed incoming calls, responding to inquiries and directing calls to appropriate departments or personnel.
- Greeted guests upon arrival in a friendly and professional manner.
- Provided excellent customer service by addressing inquiries promptly and efficiently.
- Ensured that all safety protocols were followed at the front desk area.
- Performed administrative duties such as filing paperwork, data entry, creating reports .
- Participated in meetings with management team regarding changes in policies or operations.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Computed, recorded and proofread data or reports.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Education
High School Diploma -
Liberty University
Lynchburg, VASkills
- Guest Relations
- Team player attitude
- Appointment Setting
- Problem-solving skills
- Front Desk Operations
- Spreadsheet tracking
- Time Management
- Business Correspondence Writing
- Complaint Handling
- File Management
- Word Processing
- Office Supply Management
- Data Entry
- Digital Archiving
- Spreadsheet development
- Document Editing
- Teamwork and Collaboration
- Effective Communication
- Microsoft Office
- Problem-solving aptitude
- Google Drive
- Data Recording
- Multitasking
- Data Gathering
- Reliability
- Attention to Detail
- Continuous Improvement
- Professional Demeanor
- Document Typing and Formatting
- Professionalism
- Time management abilities
- Microsoft Office Suite
Affiliations
- Outdoor activities including fishing and camping
- Managing the sound room and videography for my local church
- Spending time with my family
Timeline
Shipping Desk Clerk
Ashley Furniture Distribution Center
02.2020 - 12.2024
High School Diploma -
Liberty University
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