William Cronkhite
San Antonio,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at Jim's Restaurants. Proven ability in order taking and food presentation, ensuring guest satisfaction and repeat business. Recognized for flexibility and effective communication, contributing to a collaborative team environment and maintaining high standards of cleanliness and safety.
Overview
18
18
years of professional experience
Work History
Front of House Server
Jim's Restaurants
06.2024 - 09.2024
- Assisted customers with menu selections and food inquiries.
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Processed customer payments efficiently using point-of-sale system.
Waterproofing Installer
Chamberlin Roofing and Waterproofing
05.2021 - 07.2023
- Installed a wide variety of materials for water and fire proofing jobs
- Assisted in troubleshooting installation issues to ensure optimal functionality.
- Maintained tools and equipment for efficient operation and safety compliance.
- Collaborated with team members to insure quality of completed job tasks
- Followed safety protocols while performing installation tasks in diverse environments.
- Adapted quickly to changing project requirements, demonstrating flexibility in approach.
Back of House and Front of House Team Member
Lubys Inc
03.2007 - 04.2017
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food service and quality standards.
- Assisted in training new team members on operational procedures and customer interaction best practices.
- Resolved guest complaints effectively, ensuring satisfaction and repeat business.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
Education
High School Diploma -
Bastrop High School
Bastrop, TXSkills
- Order taking
- Food presentation
- Memory retention
- Flexibility
- Punctuality
- Clear speech
- Personal hygiene
- Safe food handling
- Bussing
Accomplishments
- Achieved quality through effectively helping with team work.
- Achieved proper time frames by completing job tasks with accuracy and efficiency.
Languages
English
Native or Bilingual
Interests
- Camping
- Hiking
- fishing
- Kayaking
- Gardening
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
- Cooking
- Music
- DIY and Home Improvement
- Woodworking
- Auto Repair/Restoration
- I like working with my hands and fixing things
Timeline
Front of House Server
Jim's Restaurants
06.2024 - 09.2024
Waterproofing Installer
Chamberlin Roofing and Waterproofing
05.2021 - 07.2023
Back of House and Front of House Team Member
Lubys Inc
03.2007 - 04.2017
High School Diploma -
Bastrop High School
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