William Crossett
Lockhart
Summary
Facility management professional with strong background in overseeing operations, maintenance, and safety compliance. Skilled in team leadership, effective communication, and problem-solving, ensuring smooth facility operations and high standards of service. Known for adaptability, reliability, and proactive approach to meeting organizational goals. Proficient in resource allocation, vendor management, and workflow optimization.
Overview
4
4
years of professional experience
Work History
Facility Supervisor
The Range at Austin
04.2022 - Current
- Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
- Managed a team of facility staff, providing training and guidance for optimal performance.
- Improved facility efficiency by implementing streamlined processes and procedures.
- Developed strong vendor relationships, negotiating favorable contracts for services and supplies.
- Reduced maintenance costs with proactive equipment inspections and preventative measures.
- Served as the primary point of contact for external vendors and contractors, streamlining communication efforts throughout various projects.
- Ensured compliance with local regulations by staying informed on current codes and requirements applicable to the facility''s operation.
- Led emergency preparedness efforts by developing response plans and conducting drills with staff members regularly.
Range Supervisor
The Range at Austin
10.2021 - 04.2022
- Enhanced shooter proficiency through individual coaching and tailored training programs.
- Ensured compliance with federal, state, and local regulations governing the use of firearms on the range.
- Improved range safety by implementing strict protocols and conducting regular inspections.
- Increased member satisfaction by actively addressing concerns and resolving disputes in a timely manner.
- Facilitated constructive communication between management and staff members leading to better problem-solving strategies.
- Streamlined range operations with efficient scheduling and resource allocation.
- Adapted quickly to changing needs during peak periods, ensuring smooth operations and customer satisfaction at all times.
- Trained new staff members in all aspects of range supervision, fostering a knowledgeable and cohesive team environment.
- Reduced incidents of rule violations by designing clear signage and providing thorough briefings for users.
Range Safety Officer
The Range at Austin
07.2021 - 10.2021
- Implemented pistol / rifle marksmanship learning processes to guarantee student progress while expediting learning outcomes.
- Directed safety protocols and daily range operations.
- Promoted a culture of safety among all employees through regular meetings, trainings, workshops.
- Maintained expertise in diverse firearms and ammunition.
- Collaborated with other Range Safety Officers to develop best practices for safe operations.
- Enhanced range safety by implementing strict protocols and conducting regular inspections.
- Enforced range rules and removed users for repeat or critical violations.
- Held daily safety briefings and monitored operational practices of all range users.
Food Runner
The Stone Canyon Club
09.2020 - 07.2021
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Education
Welding Certification - Welding
Southern Careers Institute
Austin, TX03-2022
High School Diploma -
Salpointe Catholic High School
Tucson, AZ05-2020
Skills
- Grounds maintenance
- Access control
- Waste management
- Electrical systems
- Facility management
- HVAC systems
- Electrical
- Environmental compliance
Timeline
Facility Supervisor
The Range at Austin
04.2022 - Current
Range Supervisor
The Range at Austin
10.2021 - 04.2022
Range Safety Officer
The Range at Austin
07.2021 - 10.2021
Food Runner
The Stone Canyon Club
09.2020 - 07.2021
Welding Certification - Welding
Southern Careers Institute
High School Diploma -
Salpointe Catholic High School
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