William Cruz
Redline Automotive and Marine
Knoxville,TN
5
years of professional experience
Automotive professional with track record in vehicle maintenance and repair. Proven expertise in diagnosing mechanical problems and performing necessary repairs, ensuring optimal vehicle performance. Known for strong team collaboration and adaptability to dynamic work environments, with skills in engine and drive terrain repairs.
Work History
Apprentice Mechanic
6 Months- Utilized diagnostic tools to troubleshoot engine and electrical system problems.
- Diagnosed and repaired mechanical issues in automotive and marine equipment.
- Assisted in routine maintenance tasks, ensuring optimal performance of vehicles and vessels.
- Collaborated with senior mechanics to develop efficient repair processes and workflows.
Senior Technician
3 Months- Trained and mentored junior technicians in service procedures and safety protocols.
- Implemented process improvements to enhance customer satisfaction and operational efficiency.
- Oversaw daily operations, ensuring efficient workflow and service quality.
- Managed inventory levels, coordinating with suppliers to ensure stock availability.
Game Master
11 Months- Facilitated immersive gaming experiences by guiding players through complex scenarios.
- Facilitated immersive gaming experiences for diverse groups, enhancing engagement and enjoyment.
- Developed and maintained detailed game narratives to ensure consistency and player satisfaction.
- Trained and mentored new Game Masters on operational protocols and customer interaction strategies.
Lube Tech
3 Months- Performed oil changes and fluid replacements efficiently to maintain vehicle performance.
- Performed oil changes and routine maintenance on various vehicle models.
- Utilized diagnostic tools to assess vehicle performance and recommend necessary services.
- Maintained clean and organized work environment adhering to safety standards.
McDonald's Crew Member
1 Year 1 Month- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated point-of-sale systems accurately, handling cash and processing transactions efficiently.
- Prepared food items according to safety and quality standards, adhering to company guidelines.
- Collaborated with team members to maintain cleanliness and organization of workstations and dining areas.
Education
High School Diploma
Skills
Diagnostics and troubleshooting
Engine repair
Drivetrain repair
Brake maintenance
Fluid replacement
Preventive maintenance
Engine maintenance
Fluid exchanges
Maintenance procedures
Maintenance
Safety protocols
Timeline
Apprentice Mechanic
Redline Automotive and Marine
04.2026 - CurrentRead More
Senior Technician
Valvoline Instant Oil Change
01.2026 - 04.2026Read More
Game Master
Escapology
01.2025 - 12.2025Read More
Lube Tech
Take 5 Oil Change
09.2024 - 12.2024Read More
McDonald's Crew Member
McDonald's
11.2021 - 12.2022Read More
L&N STEM Academy
High School Diploma
Read More