William Dalton

managed incoming calls and and requests on AAA apps tow book etc

• Operated with safety and skill to avoid accidents and delays.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Answered roadside assistance calls for tows and other vehicle support.
• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Boosted operational efficiency by conducting regular maintenance checks on all towing equipment, avoiding breakdowns or malfunctions during critical moments.
• Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
• Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
• Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
• Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.

• Answered calls through Woburn Burlington and sometimes out of state tows NH MAINE RI NJ CONN
• Worked afternoon night shift 3 to 11 11 to 3 a,m
• Mostly just flat bed tows
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

Installed truck components to the customers demands

roof racks

ladder racks

side steps

bed steps

mud flaps

floor mats

rain guards

trailer hitches removal and reinstallment of new components

bed liners rubber mats

installed work shelves in company vans

prep work for bed caps with insulation foam to insulate the caps

installed and diagnosed wiring for lights and brake lights fog lights light bars trailer lights per instruction of factory diagrams

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
• Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.

• Answered 10 maintenance calls per day or 2 projects per week
• Promoted a positive work environment by demonstrating strong teamwork and communication skills.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
• Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
• Bolstered team morale with a positive attitude and willingness to help others when needed.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Loaded and unloaded materials onto trucks and trailers.
• Used variety of hand and power tools to complete tasks.
• Cleaned and maintained tools, equipment and worksites.

• Greeted customers and assessed needs to recommend suitable car wash services.
• Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
• Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
• washed around 50 to 200 cars per day
• washed ally way washed bays and swept and shoveled any debris from the drains
• took trash out from vacuums to the dumpster
• Directed cars into wash bay
• applied plastic bags or recommended accessories be put away

• Prepared materials accurately using hand and power tools to make precise cuts.
• Worked with master carpenters to install decks for both residential and commercial customers.
• Followed established job site safety regulations and maintained safe and clean work area.
• Gained valuable education in residential and commercial building codes.
• Kept job site cleaned up properly and all debris disposed of in respective containers.
• Assisted with movement of materials and equipment to job sites.
• Planned and executed work with proper tools and materials to maximize productivity.
• Built flooring, window frames and countertops according to custom carpentry project specifications.
• Cut materials according to specifications in preparation for installation.
• Completed installations of building structures, trim, flooring, and cabinetry.
• Mastered use of power tools and machinery to expedite project workflows.
• Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
• Expanded knowledge in various carpentry techniques such as joinery methods, wood selection, and finishes through regular collaboration with skilled carpenters.

• Built 3 houses over my time working in carpentry
• Followed established job site safety regulations and maintained safe and clean work area.
• Demonstrated close attention to detail to verify quality and accuracy of work.
• Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
• Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
• Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
• Planned projects by identifying necessary equipment, tools, and required assistance.
• Constructed custom furniture to client's design specifications, significantly increasing repeat business and customer referrals.
• Increased workplace safety, conducted regular tool and equipment maintenance checks to prevent accidents.
• Installed insulation, trim and other finishing touches.
• Measured, cut and installed drywall, paneling and other materials.
• Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
• Calculated dimensions and amount of needed materials by accurately measuring job site and structures.

• Streamlined workflow by maintaining an organized inventory of tools and supplies required for efficient drain cleaning operations.
• Went to clients homes and drain cleaned snaked sinks showers drains
• Saved clients money by identifying potential plumbing issues during routine drain cleanings, allowing for proactive repairs instead of costly emergency services later on.
• Performed preventative maintenance on equipment regularly, minimizing breakdowns during crucial service appointments.
• Resolved complex drainage problems with thorough investigation and innovative solutions
• Drained cleaned all of Boston and Massachusetts answered 20 to 30 calls a day on a 12 hr shift
• Utilized jet trucks for mains and sewers and grease traps
• Grease trap maintenance and proper disposal
• Cleaned and snaked kitchen sinks bathrooms and toilets