Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

William Danner

Hayesville,NC

Summary

Highly organized and dependable candidate with a strong ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrated success in taking on additional responsibilities to ensure the achievement of team goals. Adaptable, quick learner who thrives in challenging and changing environments.

Overview

22
22
years of professional experience

Work History

Sr. Purchasing Agent

Fidelitone
07.2018 - Current
  • Communicate with clients and execute service requests
  • Manage service requests/tickets, assess issue, and purchase vendor service to resolve
  • Complete invoicing/billing to ensure vendors and company are compensated
  • Communicate resolved reports and invoices to client
  • Manage and direct a team that works to handle incoming requests via our online portal and email
  • Collect data, manage KPI's and seek ways to improve overall service while finding areas to reduce costs for our clients
  • Evaluated vendor performance regularly against established criteria to ensure compliance with quality standards and contractual obligations.
  • Reduced order processing errors by implementing standardized procedures for purchase order creation and management.

Document Control Coordinator

Brock Services
06.2012 - 07.2018
  • Manage logistics, scheduling and inventory control
  • Train and support new Document Control Coordinators as well as collaborate with piers to elevate performance and inventory control
  • Communicate with client and contracting service to ensure excellent service and overall success
  • Scanned, filed and transmitted various documents and adhered to digital filing procedures.
  • Evaluated current document processes, suggested methods for change and implemented successful improvements.

Route Utility/Supervisor

Canteen/Fivestar
02.2003 - 06.2012
  • Apply knowledge of all positions to fill in for any absent personnel (Driver, Warehouse, Maintenance, Office, etc)
  • Inventory control in the warehouse and on the route vehicles
  • Prepare, repair, clean and assess Vending/Catering equipment to ensure all are up to standard and performing properly
  • Cater events such as Holiday meals, festivals and employee events for clients
  • Visit and assess areas for growth and concern with client contacts for all locations
  • Collaborate with all personnel to provide support in all aspects of duties
  • Review and discuss performance numbers with route personnel
  • Maintain and collect KPIs

Education

Bachelor of Science - Interdisciplinary Studies

east tennessee state university
05.2022

High School Diploma -

Elizabethton High School
Elizabethton, TN
05-1996

Skills

  • Fluent with Microsoft Office Products such as Excel, Word, Outlook, PowerPoint, etc
  • Supplier Relationship Management
  • Communication expertise with Clients and Customers
  • Vendor evaluation
  • Supply Chain Optimization
  • Conflict Management
  • Deescalation with Client and Customer
  • Data organization
  • Inventory Management
  • Training and Coaching
  • Cost-reduction strategies
  • Leadership and Management

References

  • Alex Cline, Fidelitone, 423-791-8179
  • Brandon Bailey, Planet Fitness, 423-956-7972
  • Ben Black, M and M Factory Service, 423-534-3822

Accomplishments

  • Streamlined processes for weekly invoicing to save hours of labor in my role as Sr Purchasing Agent at Fidelitone
  • Collaborated and oversaw cycle count audits that were 100% accurate for the warehouse I was entrusted with during my time at Brock
  • Supervised and supported 13 route drivers during my time with Five Star/Canteen

Timeline

Sr. Purchasing Agent

Fidelitone
07.2018 - Current

Document Control Coordinator

Brock Services
06.2012 - 07.2018

Route Utility/Supervisor

Canteen/Fivestar
02.2003 - 06.2012

Bachelor of Science - Interdisciplinary Studies

east tennessee state university

High School Diploma -

Elizabethton High School

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William Danner