Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

William Dark

Fort Washington,MD

Summary

Meticulous, client focused Floor technician with 10+ years of experience providing a variety of services to commercial properties. Proven track record for building positive relationships with customers, provided timely repairs and maximizing productivity by 40%. Accustomed to planning, supervision and teamwork.

Overview

16
16
years of professional experience

Work History

Floor Technician Supervisor

Koniag Government Services
Springfield, VA
10.2023 - Current
  • Supervised and trained floor technicians in proper use of cleaning products and equipment.
  • Monitored floor technician's performance to ensure quality standards were met.
  • Implemented safety protocols for staff handling of chemicals, machinery and other materials.
  • Developed schedules for floor technician teams to ensure adequate coverage of areas.
  • Conducted regular inspections of floors to identify potential problems or hazards.

Environmental Services Operations Manager

Crothall
Alexandria, VA
04.2022 - 10.2023
  • Lead the working activities of cleaning personnel during assigned shifts, maintain cleanliness and sanitation, coordinate activities with hospital departments, assist in maintaining quality standards, prepare daily assignment schedules, monitor cleaning compliance, tour assigned areas, respond to environmental emergencies, and hold staff accountable to policies and standards.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.

Floor Technician

Washington Hospital Center
Washington, DC
01.2011 - 12.2022
  • Provided and maintained a clean environment, performed floor care techniques, conducted preventative maintenance, managed trash disposal, prepared patient rooms, performed general maintenance, and hired subcontractors.
  • Swept and mopped floors to maintain cleanliness.
  • Vacuumed carpets, rugs, and upholstered furniture.
  • Cleaned hard-surface floors with mops, scrubbers, or other cleaning equipment.
  • Moved furniture and other objects as necessary for floor maintenance.

Groundskeeper

Washington Hospital Center
Fort Washington, MD
04.2011 - 12.2014
  • Managed community trash, maintained grounds, delivered notices, assisted in inspections, operated lawn equipment, and supervised ground care workers.
  • Swept and raked leaves, debris and other materials from grounds;.
  • Maintained walkways, driveways and parking lots by removing snow, ice and other obstructions;.
  • Inspected lawns for weeds, pests or other signs of damage;.
  • Trimmed trees, shrubs and hedges using hand tools such as shears and pruners;.

Wearhouse Worker

Suburban carpet
Maryland
03.2009 - 04.2011
  • Rearranged carpet, maintained warehouse cleanliness, and delivered carpet and supplies.
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.

Education

GED -

Crossland High School

Skills

  • Task Delegation
  • Work Scheduling
  • Detail Oriented
  • Carpet stretching
  • Job Planning
  • Equipment Operation
  • Cleaning and sanitation
  • Surface Preparation
  • Upholstery care
  • Stain Removal
  • Steam Cleaning
  • Pressure Washing
  • Supply Management
  • Project Planning
  • Safety Procedures
  • Job site preparation
  • Workplace Safety
  • Team Collaboration
  • Maintenance Scheduling

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Floor Technician Supervisor

Koniag Government Services
10.2023 - Current

Environmental Services Operations Manager

Crothall
04.2022 - 10.2023

Groundskeeper

Washington Hospital Center
04.2011 - 12.2014

Floor Technician

Washington Hospital Center
01.2011 - 12.2022

Wearhouse Worker

Suburban carpet
03.2009 - 04.2011

GED -

Crossland High School
William Dark