William Darling
Austell
Summary
Dynamic Merchandise Associate at Lowes Home Improvement with a proven track record in store organization and vendor relations. Effectively operating power equipment to efficiently complete tasks. Recognized for enhancing customer satisfaction through clear communication and effective product rotation. Skilled in executing planograms and fostering a collaborative team environment, consistently achieving operational excellence.
Overview
4
4
years of professional experience
Work History
Merchandise Associate
Lowes Home Improvment
01.2023 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Used pallet jacks to move and position merchandise.
- Rotated manufacturer products.
- Arranged consistent shelves, bins, and racks at a number of locations by following established planograms.
- Operated multiple pieces of power equipment to efficiently move stock and assist in timely delivery operations.
- Worked closely with vendors to ensure accurate promotions and product placements.
Assistant Technician
Coopertown Services
03.2022 - 09.2022
- Maintained detailed and current records on customers, orders and assignments.
- Established trust with clients through consistent delivery of high-quality services within estimated timelines.
- Achieved faster repair times by effectively prioritizing workload based on urgency and importance.
- Inspected components, tested equipment, and organized workspace to improve efficiency
- Arrived on time for every shift and appointment to maintain transport, shop, and in home standards.
- Completed basic and semi-skilled work with little or no oversight.
- Exhibited strong problem-solving skills in diagnosing and repairing various types of in house and on site
- Picked up, delivered and organized parts for customers and specific jobs.
- Collaborated with cross-functional teams to complete projects efficiently, resulting in improved operational performance.
- Enhanced equipment functionality by performing routine maintenance and repairs.
- Improved workplace safety by conducting regular inspections and addressing potential hazards.
- Reduced equipment downtime by promptly identifying and resolving issues.
Line Cook
Restaurants Iris
07.2021 - 04.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Boosted employee morale through positive attitude and willingness to assist others when needed.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Fostered culture of continuous improvement, encouraging feedback and implementing suggestions for better kitchen operations.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
Skills
- Retail experience
- Store organization
- Planogram execution
- Product rotation
- End cap designs
- Store layout
- Equipment operation
- Restocking processes
- Reliable and punctual
- Store maintenance
- Vendor relations
- Clear communication
Timeline
Merchandise Associate
Lowes Home Improvment
01.2023 - Current
Assistant Technician
Coopertown Services
03.2022 - 09.2022
Line Cook
Restaurants Iris
07.2021 - 04.2022
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