Summary
Overview
Work History
Education
Skills
Software
Work Availability
Quote
Timeline
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William Davenport

William Davenport

Education
Joplin,MO

Summary

Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Dedicated Deputy Sheriff offering more than twenty years of experience in law enforcement landscape. Demonstrated success in monitoring public safety through patrol details and during community events. Resourceful worker with commitment to integrity and honesty. Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.

Overview

24
24
years of professional experience
6
6
years of post-secondary education

Work History

Emergency Telecommunicator

McDonald County 911
Pineville, Missouri
07.2021 - Current
  • Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
  • Fielded stressful calls while entering information into computer aided dispatch system for police, fire and emergency medical services personnel dispatch.

Administrative Lieutenant, Instructor

McDonald County Sheriff's Office
Pineville, MO
01.2000 - 09.2020
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Created reports, presentations and other materials for executive staff.
  • Hired, managed, developed and trained staff, established and monitored goals, and conducted performance reviews for staff.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Promoted classroom safety, collaboration and best practices.
  • Assisted students in retaining lecture information with creation of guides and course materials.
  • Improved student performance by defining clear goals and communicating performance metrics.

Education

High School Diploma -

Claremore High School
Claremore, OK
08.1987 - 05.1990

No Degree - Education

Crowder College
Neosho, MO
05.2001 -

Bachelor of Arts - Educational Studies

Western Governors University
Salt Lake City, UT
07.2017 - 09.2020

Skills

Adult Education

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Software

Microsoft Office

Work Availability

monday
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Quote

Your task is not to foresee the future, but to enable it.
Antoine de Saint-Exupéry

Timeline

Emergency Telecommunicator

McDonald County 911
07.2021 - Current

Bachelor of Arts - Educational Studies

Western Governors University
07.2017 - 09.2020

No Degree - Education

Crowder College
05.2001 -

Administrative Lieutenant, Instructor

McDonald County Sheriff's Office
01.2000 - 09.2020

High School Diploma -

Claremore High School
08.1987 - 05.1990
William DavenportEducation