William DeLuca
Raynham,MA
Summary
Confident and motivated pre-law student with strong leadership, communication, and problem-solving skills. Comfortable guiding others, taking initiative, and handling challenges with a calm, clear approach. Known for being dependable, adaptable, and detail-minded. Brings a steady work ethic and a people-focused mindset to every team.
Overview
5
5
years of professional experience
Work History
Server
Surfside Smokehouse
05.2024 - Current
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Field Service Representative
Pool N Play
05.2022 - 08.2023
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained productivity and quality standards at all times.
Customer Service Representative
Shaw's Supermarket
05.2021 - 08.2023
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor of Science - Pre-Law
Liberty University
Lynchburg, VA05-2027
Skills
Strong Communicator
Quick Problem Solver
Team-Orientated
Detail Focused
Personable and Friendly
Adaptable
Strong Work Ethic
Timeline
Server
Surfside Smokehouse
05.2024 - Current
Field Service Representative
Pool N Play
05.2022 - 08.2023
Customer Service Representative
Shaw's Supermarket
05.2021 - 08.2023
Bachelor of Science - Pre-Law
Liberty University