Summary
Overview
Work History
Education
Skills
Timeline
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William DeMember III

Tampa,Florida

Summary

Proven leader and efficient problem-solver, I significantly enhanced customer satisfaction and operational efficiency at Yellow Rose Steakhouse and Saloon. Skilled in safety management and customer service, my strategic approach to team motivation and process optimization has consistently driven company success, showcasing a commitment to excellence and a flexible, punctual work ethic.

Overview

19
19
years of professional experience

Work History

Driver

Driver Technologies
06.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Vending Route Driver

Millenium Refreshments
05.2019 - 03.2021
  • Streamlined communication between clients, management, and coworkers through detailed reporting of daily activities and any concerns or suggestions for improvement.
  • Strengthened relationships with clients by providing exceptional customer service and addressing concerns promptly.
  • Increased product visibility with attractive display arrangements that enticed customers to make purchases.
  • Conducted regular audits of vending machines, identifying discrepancies in inventory counts or cash collections for resolution.
  • Minimized product waste by closely monitoring expiration dates and rotating items accordingly.
  • Demonstrated a strong work ethic and commitment to company success by consistently meeting or exceeding performance expectations.
  • Improved customer satisfaction by ensuring timely and accurate delivery of vending products.
  • Enhanced route efficiency by optimizing delivery schedules and routes based on customer needs.
  • Managed cash collections from machines, accurately counting funds and depositing them according to company procedures.

Manager

Westshore Pizza
01.2013 - 05.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

General Manager

Yellow Rose Steakhouse and Saloon
09.2006 - 01.2013
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.

Warehouse Manager

Florida Westcoast Produce
03.2006 - 01.2013
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.

Education

GED -

Robinson High
Tampa Florida
06-1989

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Punctual and reliable
  • Flexible schedule
  • Punctuality
  • Loading and unloading
  • Safety protocols
  • Safety management

Timeline

Driver

Driver Technologies
06.2020 - Current

Vending Route Driver

Millenium Refreshments
05.2019 - 03.2021

Manager

Westshore Pizza
01.2013 - 05.2019

General Manager

Yellow Rose Steakhouse and Saloon
09.2006 - 01.2013

Warehouse Manager

Florida Westcoast Produce
03.2006 - 01.2013

GED -

Robinson High

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William DeMember III