William Desouza
Senior Talent Aquisition Specialist
New York,NY
Summary
Dedicated Talent Acquisition and Human Resources professional with over ten years of experience in guiding approximately 600 individuals through the recruitment, interview, hiring, and onboarding processes. Committed to matching top talent with rewarding career opportunities, I bring a deep passion for fostering professional growth and ensuring a seamless transition for new hires.
Overview
9
9
years of professional experience
1
1
Certification
Skills
- Business Forecasting
- Full-Life Cycling Recruitment Process
- Candidate pipeline management
- Applicant Tracking Systems
- Onboarding support
- HR Policies & Procedures
Work History
Talent Acquisition Specialist
ABA Centers Of America
New York, NY
01.2024 - 02.2024
- Collaborated with a team of 27+ recruiters, directly reporting to the Regional Manager, to support the company's expansion from 4 to 8 states, covering 21 regions.
- Effectively managed a high-volume requisition load of 20+ positions for Behavior Technicians (BTs) and Registered Behavior Technicians (RBTs), ensuring timely and quality placements.
- Spearheaded the recruitment of 234 new RBTs and BTs within a 9-month period (February 2023 - January 2024), conducting 100+ phone screenings, resulting in a 70% offer acceptance rate and a 15% improvement in candidate experience scores.
- Consistently optimized hiring metrics, achieving an average time-to-hire of 5 days, time-to-fill of 30 days, an offer-to-acceptance rate of 84%, and a time-to-acceptance rate of just 2 days.
Senior Recruiter
Medable
New York, NY
08.2022 - 08.2023
- Managed the full-cycle recruitment process for clinical positions at Medable, successfully filling roles in departments such as Customer Success, Enablement, and Quality Assurance.
- Onboarded over 200 employees within 12 months, driving organizational growth and ensuring alignment with the mission. Delivered a consistent pipeline of top-tier talent, achieving an 80% interview-to-offer ratio and a 95% offer-to-acceptance rate by strategically collaborating with senior leaders and hiring managers.
- Partnered with hiring managers, HR Business Partners, and recruiting coordinators to streamline the recruitment process, reduce time-to-fill, and provide weekly recruitment updates to TA leadership.
- Developed a robust talent pipeline by leveraging direct sourcing strategies, LinkedIn Recruiter, iCIMS, indeed and professional networks, ensuring a steady flow of highly skilled candidates for critical roles.
Contract Technical Recruiter
Microsoft
New York, NY
03.2021 - 07.2022
- Recruited and hired top technical talent for roles, including Software Engineers, Senior Software Engineers, and DevOps System Engineers, at Microsoft.
- Extended 50 verbal offers with an 86% acceptance rate, successfully onboarding 43 candidates. Led recruitment initiatives to attract and secure top-tier IT and engineering professionals, ensuring seamless integration into Microsoft teams.
- Facilitated candidate engagement across 3 regions, focusing on emerging technologies such as VR, Mixed Reality, Windows, and Azure, while demonstrating expertise in event coordination to enhance outreach efforts.
- Generated over 70 referrals within the first month, leveraging a personal engineering network and increased senior engineer hires by 15% by strategically promoting Microsoft engineering roles via LinkedIn Recruiter and iCIMS.
Sourcing Recruiter
Amazon
New York, NY
05.2020 - 02.2021
- Played a pivotal role in revitalizing Amazon's management workforce across multiple Fulfillment Centers nationwide by implementing innovative sourcing strategies.
- Consistently delivered high-quality candidates for Area and Operations Manager roles, successfully hiring 170 management professionals with an 89% offer acceptance rate. Surpassed hiring targets by 135%, while maintaining a strong interview-to-hire ratio of 25% to 33%.
- Spearheaded diversity sourcing initiatives, achieving 20% to 25% representation of Black, Latino, and Asian candidates in interviews, and securing 20% female representation in Area and Operations Manager hires, contributing to Amazon's commitment to diversity and inclusion.
- Utilized data-driven recruitment strategies and KPIs to anticipate hiring needs, develop effective workforce plans, and maintain accurate tracking for all new hires. Efficiently managed high requisition loads, leveraging tools like LinkedIn Recruiter and Hiretual to source 20% of new hires for key management roles.
Contract Recruiter (Maternity Leave Fill In)
The Brooklyn Hospital
Brooklyn, NY
11.2019 - 02.2020
- Consulted with hiring managers and department leaders to assess recruitment needs, provide strategic staffing guidance, and develop comprehensive recruitment plans, including diversity initiatives and succession planning.
- Sourced well-qualified candidates, managed full-cycle recruitment processes, and facilitated successful placements by screening resumes, arranging interviews, and drafting offer letters while ensuring alignment with organizational goals.
- Collaborated with HR staff, union representatives, and external agencies to address staffing issues, drive recruitment strategies, and enhance workforce planning. Promoted The Brooklyn Hospital at job fairs and career events to attract top talent.
- Collected and analyzed hiring data to refine recruitment strategies, monitor the hiring process, and ensure timely updates for stakeholders. Engaged with new hires and leaders to ensure successful onboarding and performance integration.
Analyst - HR Coordinator
American Express, AMEX
New York, NY
10.2018 - 07.2019
- Conducted job evaluations in collaboration with HR Business Partners, ensuring new roles were priced in alignment with market benchmarks, internal equity, and company pay philosophy.
- Managed third-party survey processes, including the integration of external survey data and the preparation of company data, supporting compensation benchmarking efforts.
- Assisted in the execution of the annual pay program, updating market benchmarks, managing salary increases, and allocating incentive budgets, ensuring alignment with compensation strategies.
- Collaborated with Talent Acquisition, Finance, and Legal teams to provide accurate reporting and information sharing, while offering analytical support to the Global Compensation Director and Total Rewards Leadership Team.
Lead RPO Specialist
Integrity Staffing Solutions Inc.
Easton, PA
05.2015 - 09.2018
- Developed and maintained strategic partnerships with clients by thoroughly understanding their business needs, processes, and policies, resulting in strong client satisfaction and ongoing business growth.
- Recruited, screened, interviewed, and placed candidates in alignment with client-specific job profiles, while building and maintaining a talent pipeline that met client workforce requirements.
- Managed all aspects of candidate evaluation, including reference checks and background verification, to ensure compliance with employment laws and operational standards, while consistently exceeding client and talent expectations.
- Leveraged data from media trends and workforce metrics to identify recruitment prospects and input updated candidate and client information into the recruiting database, streamlining the hiring process and enhancing workforce alignment.
Education
High School Diploma -
William Allen High School
Allentown, PA06-2007
Certification
- Harvard University- Negotiating Salary Certification
- University Of Minnesota- Learn to Job Search with Indeed Certification
- Coursera Project Network-Create a Departure and Personal Statement for Interviews Certifications
- Coursera Project Network -Building a Hiring Plan by Analyzing Past Data in Sheets Certifications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceTeam Building / Company RetreatsCareer advancementCompany CulturePaid time offTimeline
Talent Acquisition Specialist
ABA Centers Of America
01.2024 - 02.2024
Senior Recruiter
Medable
08.2022 - 08.2023
Contract Technical Recruiter
Microsoft
03.2021 - 07.2022
Sourcing Recruiter
Amazon
05.2020 - 02.2021
Contract Recruiter (Maternity Leave Fill In)
The Brooklyn Hospital
11.2019 - 02.2020
Analyst - HR Coordinator
American Express, AMEX
10.2018 - 07.2019
Lead RPO Specialist
Integrity Staffing Solutions Inc.
05.2015 - 09.2018
High School Diploma -
William Allen High School
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