William Dietz
Clinton Township
Summary
Dedicated Parts Counter professional known for strong order processing and inventory management skills. Experienced in collaborating with various departments to fulfill customer needs and resolve inquiries, ensuring exceptional service delivery.
Overview
21
21
years of professional experience
Work History
Parts Counter
Serra Ford
Rochester Hills
09.2022 - 07.2025
- Processed customer orders and ensured timely delivery of parts.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Resolved customer inquiries and issues regarding parts availability and compatibility.
- Collaborated with suppliers to order necessary parts and supplies.
Parts Counter Person
Roy O'Brien Ford
Saint Clair Shores
02.2005 - 09.2022
- Assisted customers in identifying and ordering automotive parts.
- Managed inventory levels and organized parts storage for efficiency.
- Collaborated with service department to fulfill repair part requests promptly.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Processed customer orders for automotive parts, supplies and tools.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
Parts Counter Person
Huntington Ford
Rochester Hills
05.2004 - 02.2005
- Assisted customers in identifying and ordering automotive parts.
- Collaborated with service department to fulfill repair part requests promptly.
- Utilized computer system to check part numbers, prices, availability and special order items.
Education
High School Diploma -
Roseville High School
Roseville, MI06-1992
Skills
- Part identification
- Order processing
- Inventory management
- System navigation
- Parts sourcing
- Customer service
References
References available upon request.
Timeline
Parts Counter
Serra Ford
09.2022 - 07.2025
Parts Counter Person
Roy O'Brien Ford
02.2005 - 09.2022
Parts Counter Person
Huntington Ford
05.2004 - 02.2005
High School Diploma -
Roseville High School
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