Summary
Overview
Work History
Education
Skills
Timeline
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William Dimbo

New Haven

Summary

Proven leader and efficient problem-solver, I significantly enhanced operational efficiency at Walmart by streamlining receiving processes and fostering team unity. Expert in warehouse safety and adept at effective communication, I drive productivity and maintain high satisfaction ratings. My approach boosts team morale and customer confidence, showcasing a blend of hard and soft skills essential for dynamic business environments.

Overview

10
10
years of professional experience

Work History

DSD Receiver

Walmart
03.2024 - Current
  • Streamlined the receiving process for improved efficiency by implementing an organized system for unloading trucks.
  • Contributed to a positive work atmosphere through open communication channels with coworkers and fostering a supportive environment that encouraged teamwork.
  • Boosted productivity by efficiently allocating tasks to team members according to individual strengths and capabilities.
  • Participated in ongoing training opportunities to stay current on industry best practices related to receiving processes and procedures.
  • Processed daily and weekly DSD tickets to file invoices.
  • Ensured proper storage of goods, maintaining a clean and well-organized warehouse environment.

Team Leader Manager

Walmart
05.2017 - 03.2024
  • Developed strategic initiatives for improved operational efficiency by aligning team goals with organizational objectives.
  • Promoted transparent communication culture for enhanced team morale, leading to increased engagement and commitment.
  • Enhanced team dynamics for improved project delivery through regular feedback sessions and team-building activities.
  • Championed organizational change initiatives by guiding team members through transitions with clear communication and support.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Online Personal Shopper

Walmart
02.2020 - 08.2020
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

Cashier

Chuck E Cheese
08.2014 - 07.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Recreational Therapy

Ithaca College
Ithaca, NY

License - Massage Therapy

CCMT
Westport, CT
05.2017

High School Diploma -

Amistad High School
New Haven, CT
06.2016

Skills

  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Pallet jack operation
  • Receiving procedures
  • Time management
  • Self-motivated and independent
  • Teamwork and cooperation
  • Punctual and reliable
  • Warehousing operations
  • Effective communication
  • Verbal and written communication

Timeline

DSD Receiver

Walmart
03.2024 - Current

Online Personal Shopper

Walmart
02.2020 - 08.2020

Team Leader Manager

Walmart
05.2017 - 03.2024

Cashier

Chuck E Cheese
08.2014 - 07.2016

Recreational Therapy

Ithaca College

License - Massage Therapy

CCMT

High School Diploma -

Amistad High School

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William Dimbo