Summary
Work History
Education
Skills
Timeline
Generic

William Divers

Greensboro

Summary

Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

Guest Advocate

Target
  • Verified guest payment and contact information, input data into job-related software, protected confidential information, greeted and assisted visitors, collected payments.

Team Member

AMC Theatres
  • Kept checkout areas clean and organized, bagged products, stocked shelves, and engaged customers in conversation.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Team Member

Golden Corral Buffet and Grill
  • Managed time effectively while balancing multiple tasks such as following up with leads and attending events.
  • Mentored junior recruiters on effective techniques for building rapport with prospective candidates, leading to higher success rates in securing commitments from qualified individuals.

Clerk

Gas Station
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Team Member

KFC
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.

Education

Diploma -

Grimsley High School
Greensboro, NC
06.2023

Skills

  • Customer Service
  • Product Recommendations
  • Product Restocking
  • Payment Processing
  • Cash Register Operation
  • Guest Relations
  • Stress Tolerance

Timeline

Guest Advocate

Target

Team Member

AMC Theatres

Team Member

Golden Corral Buffet and Grill

Clerk

Gas Station

Team Member

KFC

Diploma -

Grimsley High School

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William Divers