William Dixon
Evington,VA
Summary
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
General Manager of Operations
Cathcart Rail
03.2021 - 09.2023
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Trained and guided 7 Plant Managers over different facilities.
- Worked closely with Plant managers to ensure they met there goals of DLU,DLE, and billing efficiencies.
- Worked with recruiters to help maintain head counts at each facility.
- Worked Support teams to ensure facilities had proper training.
- Traveled to facilities to ensure audit processes and verify KPIs.
- Held weekly meetings with Plant managers to ensure all reports work accurate and they were on schedule
Plant Manger
Cathcart Rail
09.2018 - 03.2021
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Maximized plant safety through proactive strategies and well-structured training.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Was able to take the facility from 500k per month to 1.1 in under a year. Running 145% efficient with 85% DLU and 33% Net.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Was able to maintain an average of 140% efficiency with 85% DLU and achieving an average of 28.8% Net.
Plant Manager
GBW Railcar Services
12.2016 - 09.2018
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Directed employees and related programs to maximize team productivity and facility output.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Provided direction and leadership to all levels of employees and managers.
- Identified and implemented viable strategies for continuous improvement.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Established positive relationships with customers to obtain timely deliveries. This took our top 2 customers score cards for the facility to 98% and 100for on time deliveries.
- Manged Union relation on a daily basis.
Assitant Plant Manager
GBW Railcar Services
05.2016 - 12.2016
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- -
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Directed employees and related programs to maximize team productivity and facility output.
- Identified and resolved process and equipment issues to minimize production downtime.
- Provided direction and leadership to all levels of employees and managers.
- Optimized processes to maximize efficiency.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Evaluated employee performance and provided feedback and training as needed.
- Maximized plant safety through proactive strategies and well-structured training.
Repair Shop Superintendent
Rescar Inc
05.2015 - 05.2016
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Repair Supervisor ( Heavy End)
Rescar Inc
08.2013 - 05.2015
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Supervised team of mechanics to complete work on time and to company standards.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Inspection Track Inspector
Rescar Inc
02.2013 - 08.2013
- Inspected tank cars per FRA and AAR standards
- Performed necessary NDTs
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Valve Leadman
Rescar Inc
03.2011 - 02.2013
- Trained and mentored new employees to enable safe and efficient job performance.
- Followed applicable safety and health policies and procedures to promote crew safety and minimize accidents.
- Scheduled cars in and out of shop.
- Ordered all material.
- Confirmed that finished products met internal and external requirements to promote uniform quality standard.
- Managed work site operations to facilitate adherence to predetermined production schedules.
Valve Technician
Rescar Inc
07.2010 - 03.2011
- Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
- Maintained professional working environment and enhanced productivity by keeping all areas neat and organized.
- Recorded maintenance information, test results, material usage and repairs made.
- Reviewed and disassembled control valves prior to completing skilled repairs.
Valve Assembler
Rescar Inc
04.2010 - 07.2010
- Assembled components with minimal supervision, exceeding expected project milestones.
- Collaborated with team members to improve production processes and maintain quality standards.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Railcar Repairman
Rescar Inc
06.2009 - 04.2010
- Followed company safety rules and procedures to protect team members and equipment.
- Maintained high standards of quality for work performed in accordance with regulatory and customer demands.
- Maintained tight schedules by coordinating and completing efficient repairs.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Buena Regional High School
Buena, NJ06.1991
Skills
- Policy Development and Enforcement
- Interoffice Communications
- Reporting Tools
- Desktops, Laptops and Mobile Devices
- Workload Planning
- Team-Building Exercises
- Budget Controls
- Expense Monitoring
- Workload Delegation
- Performance Monitoring and Evaluation
- Motivational Leadership
- Operational Efficiency
- Business Leadership
- Management Training
- Government Rules and Regulations
- Profit and Loss Control
- Process Development and Streamlining
- Compliance Requirements
- Customer Inquiries
- Safety and Security Enforcement
- Effective Working Relationships
- Constructive Feedback
- Operations Oversight
- Manage Operations
- Continuous Quality Improvement (CQI)
Timeline
General Manager of Operations
Cathcart Rail
03.2021 - 09.2023
Plant Manger
Cathcart Rail
09.2018 - 03.2021
Plant Manager
GBW Railcar Services
12.2016 - 09.2018
Assitant Plant Manager
GBW Railcar Services
05.2016 - 12.2016
Repair Shop Superintendent
Rescar Inc
05.2015 - 05.2016
Repair Supervisor ( Heavy End)
Rescar Inc
08.2013 - 05.2015
Inspection Track Inspector
Rescar Inc
02.2013 - 08.2013
Valve Leadman
Rescar Inc
03.2011 - 02.2013
Valve Technician
Rescar Inc
07.2010 - 03.2011
Valve Assembler
Rescar Inc
04.2010 - 07.2010
Railcar Repairman
Rescar Inc
06.2009 - 04.2010
High School Diploma -
Buena Regional High School
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