Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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William Donovan

Zionsville,IN

Summary

I offer a friendly and cooperative attitude, with willingness to learn and grow in a dynamic environment. I bring an understanding of importance of customer service and teamwork, along with the ability to handle tasks efficiently and accurately. I'm ready to use and develop communication and problem-solving skills in a sales role at State and Liberty.

I am also positive, adaptable, and reliable with strong commitment to teamwork and creating a positive work atmosphere. I pride myself in maintaining a clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. I am willing to do anything possible to contribute to the well being and prosperity of State and Liberty and the customers who come in.

Overview

4
4
years of professional experience

Work History

Groundskeeper

Holliday Farms Golf Course
04.2024 - 08.2024
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
  • Cultivated a positive work environment through effective communication with team members and supervisors.
  • Played key role in preparing grounds for seasonal changes, ensuring timely transitions.
  • Fostered positive community image by engaging with residents and addressing their concerns related to grounds.

Youth Hockey Coach

Ice Barn Rink
03.2023 - 09.2023
  • Developed young players'' skills through personalized coaching and feedback sessions.
  • Increased player retention with engaging practices that focused on skill development and fun.
  • Organized off-ice training sessions for the optimal physical fitness of each athlete.
  • Cultivated a positive team environment by promoting sportsmanship, teamwork, and respect for opponents.
  • Counsel young hockey players both on and off the ice everyday for a summer.

Pizza Delivery Driver

Marco's Pizza
04.2022 - 09.2022
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • When not on a delivery, helped in the kitchen both making the pizzas and boxing them.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.

Crew Member

Jersey Mike's Subs
08.2020 - 09.2021
  • Worked front counter, grill, register, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Zionsville Community High School
Zionsville, IN
06-2022

Skills

  • Detail-oriented
  • Dedicated work ethic
  • Customer service
  • Effective communication
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Integrity and honesty
  • Leadership qualities
  • Learning agility

Accomplishments

  • Was named captain of a Junior A hockey team in 2024
  • Led my junior hockey team to a league championship in 2025

Timeline

Groundskeeper

Holliday Farms Golf Course
04.2024 - 08.2024

Youth Hockey Coach

Ice Barn Rink
03.2023 - 09.2023

Pizza Delivery Driver

Marco's Pizza
04.2022 - 09.2022

Crew Member

Jersey Mike's Subs
08.2020 - 09.2021

High School Diploma -

Zionsville Community High School

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William Donovan