William Dougherty
Summary
Performance-driven Vice President with 18 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
18
18
years of professional experience
Work History
Vice President /General Manager of Operations
Unity Courier (A TFI Company)
07.2022 - 07.2023
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Clarified roles, responsibilities and expectations of staff.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Responsibility over 12 facilities to include 50 office staff and 450 employee drivers
- P&L of $45M with monthly operating earning in the 10-12% range
Sr Director of Operations
TForce Logistics
02.2016 - 07.2022
- Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Territory encompassed all Southern California, San Diego to San Luis Obispo (10 branches)
- P&L responsibility of $75M
- 60 office staff and over 300 contractors worked under my guidance.
- Operating earnings between 12-20% over tenure in this role.
- Responsibilities increased to include negotiations of regional contracts for agents, vendors, etc.
- Priced work and performed costing models for new business as well as existing business to assess and assure certain margins were being achieved.
- Performed quarterly route assessments to assure best possible efficiency on our large customer routes.
- Worked alongside sales to conduct quarterly business reviews with top customers.
Senior Branch Manager
TForce Logistics
08.2010 - 02.2016
- Continued responsibility for the large dedicated accounts, along with an additional 300+ accounts to include a robust on-demand business
- P&L responsibility increased to $30M per year
- Operating earnings were never below 12% during tenure, and had years as high as 20%+
- Twice awarded "branch of the year" for outstanding performance at annual Dallas meetings.
- Brought on Amazon in 2015 and at our peak, we were doing 30,000 packages per day among multiple facilities (many of us feel Amazon based their now existing enormous operation on what we did for them just prior to going in house.)
- Worked closely with operations and senior management for many high-profile companies (Office Depot, Staples, Amazon, Google, Home Depot, IKEA, Sears, Petsmart, Pitney Bowes, Kaiser)
Dedicated Fleet Manager
TForce (Dynamex)
07.2005 - 08.2010
- Positively interacted with drivers, upper management and branch office, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Responsible for our largest and highest profile accounts, Office Depot and Pitney Bowes
- Built operations team for the Office Depot distribution location in Long Beach CA
- Transitioned 50 routes from employee based model to independent contractor
- Oversaw the recruitment and rate negotiations of both master contractors and individual IC's
- Later, selected to travel throughout western US to assist in the same, recruitment, negotiating contracts. Worked markets in California, Nevada, Arizona, New Mexico and West Texas.
- Worked and implemented reroute (optimization) of the entire Southern California market
- Formed tight relationships with Office Depot and Pitney Bowes personnel within local operations that I still have today
Education
Bachelor of Science - Business Administration
University of Southern California
Los Angeles, CA05.1992
Skills
- Mission and Vision
- P&L Responsibility
- Innovative and Visionary
- Mentoring
- Executive Leadership
- Customer Focused
Timeline
Vice President /General Manager of Operations
Unity Courier (A TFI Company)
07.2022 - 07.2023
Sr Director of Operations
TForce Logistics
02.2016 - 07.2022
Senior Branch Manager
TForce Logistics
08.2010 - 02.2016
Dedicated Fleet Manager
TForce (Dynamex)
07.2005 - 08.2010
Bachelor of Science - Business Administration
University of Southern California
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