Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Douglas Jr.

Whites Creek,TN

Summary

Results-driven professional with extensive knowledge and experience in diverse environments. Demonstrates strong work ethic and adaptability, excelling in both independent and collaborative settings. Proven ability to quickly master new skills and tackle challenges effectively. Exceptional interpersonal skills enhance team dynamics and client relations.

Overview

24
24
years of professional experience

Work History

Senior Operating Engineer

JLL
04.2023 - Current
  • Manages a team of 11 staff members, ranging from plumbers to carpenters, to electricians, to HVAC technicians.
  • Coordinates building maintenance tasks with service vendors and contractors.
  • Trained junior staff on equipment operation and safety protocols.
  • Maintains accurate records of repairs, modifications and other related activities performed on the equipment.
  • Communicates effectively with upper management regarding work progress and any potential issues.
  • Delegates daily work orders to the team by level of urgency.
  • Maintains monthly budget for the student housing maintenance provision to ensure that staff is within cost when purchasing tools, equipment, etc.
  • Meet weekly with staff and other management teammates to review reports, such as the monthly budget and preventative maintenance schedules and procedures.

Self Employed

Pinnacle Improvements
02.2012 - Current
  • Provides guidance and leadership to subcontractors.
  • Maintain a clean and safe working environment.
  • Pressure-wash residential and commercial properties.
  • Conduct repairs on hardware and framework.
  • Maintains the landscape for residential and commercial properties.
  • Prioritize and organize tasks to efficiently accomplish service goals.
  • Provides excellent service and attention to customers when face-to-face or through phone conversations.

Facilities Field Specialist

Kohl's
07.2022 - 04.2023
  • Overseen the physical maintenance for over 16 locations ranging from Southeastern Tennessee to Northern Alabama.
  • Performed routine building maintenance tasks such as drywall, painting, plumbing, floor and ceiling tiles, lighting, and some electrical repairs.
  • Completed reports on Fridays to give accounts of repairs and reimbursement expenses for each location traveled to in that week.

Maintenance Technician

Sherman Residential
12.2020 - 10.2021
  • Completed quality repairs and preventative maintenance with general knowledge for building fixtures, floors, doors, appliances, tiling, windows, drywall, painting etc.
  • Fulfilled daily work order requests for residents and office staff.
  • Answered emergency calls during and after work hours.
  • Kept ground and surrounding areas clean including but not limited to pool and courtyard.
  • Performed make ready unit process according to deadlines.

Facilities Technician

Maximus
04.2019 - 12.2020
  • Created badges for new hires and guests entering the building.
  • Performed routine checks on the building and businesses inside the building to be sure that everything was working properly.
  • Ordered parts, supplies, tools etc. for the facility.
  • Scheduled preventive maintenance and oversee any plumbing, electrical, HVAC etc. work that needs to be completed daily.
  • Be sure that businesses in the building are complying with the rules and regulations of Maximus.
  • Managed janitorial and security staff.

Contract Maintenance Technician

Flash Staffing
06.2018 - 08.2018
  • Performed routine building maintenance tasks, including electrical, plumbing, repair and maintenance.
  • Responded and attended to all requests for maintenance work.
  • Maintained physical structure of the facility involving general building upkeep.
  • Made sure grounds were maintained daily.
  • Operated hand and power tools regularly in work performance.
  • Fixed leaks, replaced switches, changed locks, replaced filters and other duties performed per service order from tenants.

Maintenance Technician

Haynes Garden Apartments
09.2001 - 06.2013
  • Prioritized daily work orders by level of importance.
  • Assisted in completion of HUD inspection with property manager.
  • Completed make-ready process of vacant apartments as directed by the Property Manager and HUD requirements for new residents.
  • Repaired or replaced plumbing fixtures, light figures and switches, doors and hardware, windows and screens, and floor covering, including tile, hardwood, laminate, or carpeting.
  • Patched, painted, and finished hard surfaces, and changed air conditioning filters as routine maintenance.
  • Assessed property damage and identified type of repair work needed.
  • Ensured compliance with all company safety guidelines, practices and procedures.

Education

High School Diploma -

Whites Creek High School
Whites Creek, TN

Skills

  • Self-management and professionalism
  • Punctuality and reliability
  • Organizational skills
  • Team collaboration
  • Documentation compliance
  • Repair equipment proficiency
  • Customer service excellence

References

  • Bryan Campbell, Facilities Manager, Maximus Federal, bryanscampbell@maximus.com, 502.805.5283
  • James Jarrett, Owner, Garland Property Management and Realty, 615.458.3429
  • Robert Lee, Realty Estate Consultant and General Contractor, Lee's Improvement, 615.456.5636
  • Jahka Rashad, Chef, Logan's Roadhouse, 615.458.1213

Timeline

Senior Operating Engineer

JLL
04.2023 - Current

Facilities Field Specialist

Kohl's
07.2022 - 04.2023

Maintenance Technician

Sherman Residential
12.2020 - 10.2021

Facilities Technician

Maximus
04.2019 - 12.2020

Contract Maintenance Technician

Flash Staffing
06.2018 - 08.2018

Self Employed

Pinnacle Improvements
02.2012 - Current

Maintenance Technician

Haynes Garden Apartments
09.2001 - 06.2013

High School Diploma -

Whites Creek High School

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