Kayaking, fishing, golf, reading, cooking, bowling, competitive pistol shooting
William Dowden
North Kingstown,RI
Summary
Dynamic Chemist and Technical Sales Professional with extensive product development, project management, and global client experience. Proven ability to craft innovative sales strategies, drive revenue growth, and build lasting partnerships. Strong record in key account management, contract negotiation, and cross-functional collaboration to ensure seamless execution and customer satisfaction. Committed to leveraging deep industry knowledge to deliver exceptional results and support organizational success.
Overview
38
38
years of professional experience
1
1
Certification
Work History
SALES ACCOUNT MANAGER (Remote)
Charkit / LBB Specialties
10.2022 - 11.2025
- Managed key specialty chemical accounts with an emphasis on semiconductor manufacturing, while also supporting photographic chemicals and other advanced-material applications.
- Led raw material sourcing, including supplier qualification, purchasing, price and term negotiations, and cost modeling, to set competitive pricing.
- Coordinated toll manufacturing of specialty chemicals and resolved all quality concerns, ensuring consistent product performance for global semiconductor customers.
- Built strong relationships with suppliers and customers across the U.S., Europe, and Asia, negotiating contracts and providing technical guidance on raw material selection.
TECHNICAL SALES MANAGER (Home Office)
Clariant Corporation / Heubach
11.2010 - 10.2022
- Generated sales to major OEM inkjet and toner accounts, as well as small businesses, growing sales through strong customer relationship management.
- Provided technical support for inkjet and toner materials, including pigments, dispersions, masterbatches, aqueous/solvent dyes, and pyrogenic silica.
- Managed invoicing activities, including collecting overdue payments, and encouraging on-time payment performance.
- Created annual sales budgets and monthly forecasts, gathered customer demand projections, and communicated them internally.
- Led product development and commercialization projects, including cost modeling and pricing.
- Negotiated customer supply contracts, and supported strategic account planning.
- Delivered technical presentations and promoted products at industry conferences.
R&D MANAGER
Kurz Transfer Products
02.1993 - 09.2000
- Spearheaded R&D initiatives to enhance product performance and efficiency.
- Formulated new screen and gravure inks, coatings, and adhesives for heat transfer, in-mold decoration, diffraction, security foils, and magnetic transfer tape.
- Supported sales staff and customers, solving problems, and developing new products for automotive and consumer applications.
- Hired and supervised one chemist and three technicians.
- Managed the ink manufacturing and color-matching department.
- Managed the entire three-shift manufacturing operation when the plant manager was not present.
R&D MANAGER
Americal, Inc.
02.1992 - 02.1993
- As the first employee and part owner, I established vendors for raw materials and machinery.
- Developed a complete set of inks and adhesives for printed heat transfer labels for multiple substrates.
CHEMIST
Dunmore Corp.
08.1991 - 02.1992
- Developed UV-curable, elastic, scratch resistant coating for metalized and non-metalized polyester film, applied by gravure coating.
R&D CHEMIST
Electrocal
01.1988 - 08.1991
- Developed new ink and adhesive systems for screen printed heat transfer labels and polycarbonate overlays for consumer goods and automotive applications.
- Hired two chemists and headed a new product development group.
- Managed the ink manufacturing department, directly supervising 5 hourly employees on two shifts.
- Managed all hazardous waste shipments, documentation, and reporting.
Education
BACHELOR OF SCIENCE - CHEMISTRY, MINOR IN MATHEMATICS
Central Connecticut State University
New Britain, CTSkills
- Deep understanding of product development, with hands-on experience as a Chemist, R&D Manager, and Technical Sales Manager
- Technical knowledge of diverse industrial materials and processes
- Proven success across sales, technical support, product development, and manufacturing
- Strong ability to build effective relationships with OEMs and small businesses
- Skilled in project management and coordinating cross-functional areas including R&D, quality, supply chain, logistics, legal, regulatory, AR, and accounting
- Excellent communication and presentation skills
Certification
- Completed MBA prerequisites, University of Charlotte, 4.0 GPA
- National Seminars Project Management Course
- LearnVision Value Based Selling Course
- LearnVision Effective Negotiation Course
- Achieve Global Professional Selling Skills
- Clariant Leadership Training Program
Interests
Timeline
SALES ACCOUNT MANAGER (Remote)
Charkit / LBB Specialties
10.2022 - 11.2025
TECHNICAL SALES MANAGER (Home Office)
Clariant Corporation / Heubach
11.2010 - 10.2022
R&D MANAGER
Kurz Transfer Products
02.1993 - 09.2000
R&D MANAGER
Americal, Inc.
02.1992 - 02.1993
CHEMIST
Dunmore Corp.
08.1991 - 02.1992
R&D CHEMIST
Electrocal
01.1988 - 08.1991
BACHELOR OF SCIENCE - CHEMISTRY, MINOR IN MATHEMATICS
Central Connecticut State University