Summary
Overview
Work History
Education
Skills
Timeline
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William Drake

Franklin Park,NJ

Summary

Reliable employee seeking a full-time Technical Service Engineer position. Offering excellent communication and good judgment. I am eager to learn more and work to my full potential to succeed at my job position. Dedicated, dependable, and striving to gain valuable real-world experiences.

Overview

5
5
years of professional experience

Work History

Water Distribution Operator

East Windsor MUA
08.2023 - Current
  • Improved water distribution efficiency by conducting regular system inspections and identifying potential issues.
  • Enhanced water quality through consistent monitoring, testing, and adjusting of treatment processes as needed.
  • Maintained accurate records for regulatory compliance by diligently documenting test results and maintenance activities.
  • Enhanced IT system stability by implementing proactive maintenance routines and monitoring tools.
  • Helped with specific computer programs such as ArcGIS and Edmunds.
  • Assisted with installation of new computer systems.

Technology Senior Intern

Old Bridge Township Public Schools
08.2021 - 08.2023
  • Cater to teachers and students technology needs and issues.
  • Covered schools for District Technicians.
  • Repaired laptops/PCs, projectors, printers and more.
  • Learned valuable information about Network Security and child protection online.
  • Optimized internal processes, resulting in enhanced operational efficiency and reduced turnaround times.
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.

Counter Manager

Giuseppe's Pizza
04.2019 - 01.2022
  • Budgeted, audited, and balanced cash handlings to secure cash drawer.
  • Recommended, selected, and helped locate or obtain specific merchandise based on customer needs and desires.
  • Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events.
  • Organized sale events and created eye-catching product displays to attract customers to pizza counter.
  • Organized schol fundraisers for Old Bridge High School sporting events.
  • Hired and trained new employees.

Education

No Degree - HVAC Installation And Repair

Lincoln Technical Institute - Cromwell
Union, NJ

High School Diploma -

Old Bridge High School
Matawan, NJ
06.2020

Skills

  • Decision making
  • Team building and motivation
  • Health and safety procedures
  • Flexible work schedule
  • Handling complaints and inquires
  • GIS Mapping knowledge
  • Well rounded understanding with Microsoft Office, ArcGIS and Edmunds Systems
  • Computer proficiency
  • Multitasking and prioritizing
  • Computer repair
  • Network security

Timeline

Water Distribution Operator

East Windsor MUA
08.2023 - Current

Technology Senior Intern

Old Bridge Township Public Schools
08.2021 - 08.2023

Counter Manager

Giuseppe's Pizza
04.2019 - 01.2022

No Degree - HVAC Installation And Repair

Lincoln Technical Institute - Cromwell

High School Diploma -

Old Bridge High School

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William Drake