- Animal Care and training
- Reading
- DIY and Home Improvement
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gardening
- Camping
- Hiking
- Music
- Beekeeping
William Draves
Portland,OR
Summary
Hardworking and passionate worker known for collaborative approach and commitment to excellence. Posses strong organizational skills and eager to be a productive team member.
Overview
16
16
years of professional experience
Work History
Data Analyst
Learning Resources Network
01.2019 - Current
- Part time, remote position
- Produce reports using advanced Excel spreadsheet functions.
- Create various Excel documents to assist with pulling metrics data and presenting information to management for concise explanations of best placement for needed resources.
- Utilize data visualization tools to effectively communicate business insights.
- Use statistical methods to analyze data and generate useful business reports.
- Develop data analysis structure to be incorporated into company software by IT professionals.
- Implemented business intelligence solutions to increase operational efficiency.
Pizza Master
Pizza Jerk
08.2020 - 08.2022
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Pizza Specialist
Bridge City Pizza
10.2012 - 01.2014
- Monitored food temperatures to meet quality and safety standards.
- Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Communicated with management on food inventory stock to request order placement.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Cleaned and sanitized work areas, utensils and equipment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Manager
Pita Pit Sandwich Shop
10.2010 - 09.2012
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Server, Fine Dining (Summer Job)
El Tovar Hotel
06.2010 - 09.2010
- Served high profile and celebrity customers
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained professional demeanor appropriate to the dining experience
Education
General Studies
Evergreen State University
Olympia, WAGeneral Studies
Portland Community College
Portland, Oregon, ORData Science
Portland State University
PortlandSkills
- Data filtering
- Visual data representation
- Analytical thinking
Interests
Timeline
Pizza Master
Pizza Jerk
08.2020 - 08.2022
Data Analyst
Learning Resources Network
01.2019 - Current
Pizza Specialist
Bridge City Pizza
10.2012 - 01.2014
Manager
Pita Pit Sandwich Shop
10.2010 - 09.2012
Server, Fine Dining (Summer Job)
El Tovar Hotel
06.2010 - 09.2010
General Studies
Evergreen State University
General Studies
Portland Community College
Data Science
Portland State University