Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

William Draves

Portland,OR

Summary

Hardworking and passionate worker known for collaborative approach and commitment to excellence. Posses strong organizational skills and eager to be a productive team member.


Overview

16
16
years of professional experience

Work History

Data Analyst

Learning Resources Network
01.2019 - Current
  • Part time, remote position
  • Produce reports using advanced Excel spreadsheet functions.
  • Create various Excel documents to assist with pulling metrics data and presenting information to management for concise explanations of best placement for needed resources.
  • Utilize data visualization tools to effectively communicate business insights.
  • Use statistical methods to analyze data and generate useful business reports.
  • Develop data analysis structure to be incorporated into company software by IT professionals.
  • Implemented business intelligence solutions to increase operational efficiency.

Pizza Master

Pizza Jerk
08.2020 - 08.2022
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Pizza Specialist

Bridge City Pizza
10.2012 - 01.2014
  • Monitored food temperatures to meet quality and safety standards.
  • Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Communicated with management on food inventory stock to request order placement.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Manager

Pita Pit Sandwich Shop
10.2010 - 09.2012
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Server, Fine Dining (Summer Job)

El Tovar Hotel
06.2010 - 09.2010
  • Served high profile and celebrity customers
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained professional demeanor appropriate to the dining experience


Education

General Studies

Evergreen State University
Olympia, WA

General Studies

Portland Community College
Portland, Oregon, OR

Data Science

Portland State University
Portland

Skills

  • Data filtering
  • Visual data representation
  • Analytical thinking

Interests

  • Animal Care and training
  • Reading
  • DIY and Home Improvement
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Gardening
  • Camping
  • Hiking
  • Music
  • Beekeeping

Timeline

Pizza Master

Pizza Jerk
08.2020 - 08.2022

Data Analyst

Learning Resources Network
01.2019 - Current

Pizza Specialist

Bridge City Pizza
10.2012 - 01.2014

Manager

Pita Pit Sandwich Shop
10.2010 - 09.2012

Server, Fine Dining (Summer Job)

El Tovar Hotel
06.2010 - 09.2010

General Studies

Evergreen State University

General Studies

Portland Community College

Data Science

Portland State University
William Draves