William Driscoll
Glasgow,MT
Summary
Proven leader with extensive experience in team supervision and site safety, notably at PTR Services. Skilled in site coordination, construction safety, and troubleshooting, with a strong mechanical aptitude. Excelled in enhancing operational efficiency and safety protocols, achieving significant improvements in team performance and project delivery. Demonstrates dependability and a self-motivated approach, ensuring high standards of workmanship and customer satisfaction. Seeks a challenging role that will offer opportunities for professional advancement in the field.
Overview
23
23
years of professional experience
Work History
BC/Site Supervisor
PTR Services
01.2022 - Current
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Hiring including setting up Dot physicals, drug screening, interviews
- Developed work schedules for team members to maximize shift coverage.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Liaised with subcontractors regarding work progress.
- Resolved issues among team members to keep employees on task.
- Provided onsite training to help develop employee skills.
Owner/ Operator
My Way Ink
01.2009 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Property management
- Maintenance and repairs of rentals
- Handyman Services including plumbing and heating, water systems, remodling
BC/Supervisor
Dillion Business INC
08.2019 - 01.2022
- Trained new team members on site policies and procedures.
- Oversaw personnel safety and efforts at work site.
- Developed work schedules for team members to maximize shift coverage.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Liaised with subcontractors regarding work progress.
- Resolved issues among team members to keep employees on task.
- Maintained records and logs of work performed and materials and equipment used.
Train Conductor
BNSF
11.2018 - 08.2019
- Communicated with train dispatchers to obtain and adjust directions.
- Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
- Performed daily inspections on switches.
- Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
- Cut, switched and supervised loading and unloading of railcars.
- Contributed to a positive work environment by fostering teamwork and collaboration among crew members.
- Managed daily train operations, adhering to strict schedules and regulatory requirements.
Repair Technician
Lloyd's Repair Center
08.2015 - 11.2018
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Followed detailed repair and maintenance procedures for consumer products.
- Tested parts and components to confirm adherence to manufacturer specifications.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Repaired and tested electronic circuit boards, wiring and components.
- Installed and programmed variety of consumer products.
- Prioritized urgent or high-priority jobs to ensure minimal disruption for customers experiencing critical issues with their devices.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
Journeyman Plumber
RS Plumbing
09.2001 - 03.2008
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Filled pipe systems with water and air to determine location of leaks.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
- Measured, threaded, and cut materials to correct angles.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
- Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
- Inspected sewers and piping systems to assess quality and condition.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Repaired plumbing systems, components, and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Cut and drilled holes in walls to permit passage of pipes.
- Fabricated piping pieces and components in line with design specifications for each system.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Education
Bachelor of Science - Health And Human Services
The University of Montana
Missoula, MT12.1993
Skills
Team Supervision
Site coordination
Site Safety
Construction safety
map reading, blue print reading and lay out design
Safety Management
pipe threading
computer skills
hand tools and power tools
self-motivated
Strong Mechanical aptitude
Troubleshooting
Basic math and measuring aptitude
Technical knowledge
Dependable
Additional Information
Open Water Diving Certification PADI 06/1991
Journeyman Plumber MT Board of Plumbers 06/1999
CPR I and II certification
EMT Training
WSI Certification
Smith Driving School Certified Instructor 06/2023 to 06/2024
Affiliations
- Deb Bethea 406-263-7713
- Adam Arneson 406-579-4924
- Seth Morehouse 406-263-4555
Timeline
BC/Site Supervisor
PTR Services
01.2022 - Current
BC/Supervisor
Dillion Business INC
08.2019 - 01.2022
Train Conductor
BNSF
11.2018 - 08.2019
Repair Technician
Lloyd's Repair Center
08.2015 - 11.2018
Owner/ Operator
My Way Ink
01.2009 - Current
Journeyman Plumber
RS Plumbing
09.2001 - 03.2008
Bachelor of Science - Health And Human Services
The University of Montana
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