Summary
Overview
Work History
Education
Skills
Timeline
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William Drummond

William Drummond

Account Executive / Manager
Sacramento,CA

Summary

Experienced professional seeking a challenging role as an Account Manager or Sales Manager. Proven track record in both B2B and B2C sales, with a focus on building strong client relationships. Adept at identifying business opportunities, developing strategies, and exceeding sales targets. Strong communication skills for effective person-to-person interactions. Ready to drive growth and deliver exceptional results for the team and the company.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Account Manager - B2B Business Development

AMP Payment Systems
Sacramento, CA
08.2023 - Current
  • Signed an account my first day in the field, highlighting adaptability and commitment to excellence.
  • Efficiently manage a growing client portfolio.
  • Continually learn and improve sales skills through experience.
  • Collaborate with management to develop strategies for maximum impact.
  • Cultivate key relationships with decision-makers, tailoring solutions to unique needs.
  • Develop persuasive sales presentations and demos.
  • Actively prospect new businesses throughout the business day.

Account Executive

SpotOn
Sacramento , CA
05.2022 - Current
  • Successfully sell point of sale, processing, and software solutions to businesses throughout Northern California.
  • Consistently achieve and surpass sales targets.
  • Demonstrate exceptional time management skills in handling a large client portfolio.
  • Proficient in delegation and optimizing productivity.
  • Actively collaborate with cross-functional teams.
  • Cultivate and nurture strong relationships with key decision-makers.
  • Conduct engaging product demonstrations, presentations, and negotiations.
  • Display self-motivation and initiative by continuously improving sales skills.

Operations Specialist

State Of California
Sacramento , CA
12.2019 - 05.2022
  • Led the evaluation and implementation of new operational processes.
  • Streamlined workflows and improved productivity.
  • Collaborated with cross-functional teams to identify process improvements.
  • Utilized data analysis and process mapping techniques.
  • Conducted feasibility studies and cost-benefit analyses.
  • Led project teams in implementing process changes.
  • Developed comprehensive documentation, including SOPs.
  • Identified emerging trends in operational process management.

Production Manager

Redstone Group
Sacramento , CA
12.2018 - 12.2019
  • Spearheaded efficient fulfillment and production processes.
  • Streamlined processes and minimized turnaround time.
  • Coordinated closely with the sales team.
  • Managed end-to-end production cycle.
  • Made swift and decisive decisions in a fast-paced environment.
  • Ensured daily targets were met.
  • Troubleshooted machine issues and implemented solutions.
  • Personally delivered mail to the post office when necessary.

Production Supervisor

MSI
Rancho Cordova, CA
05.2015 - 12.2018
  • Oversaw production floor operations.
  • Coordinated with cross-functional teams.
  • Managed a team of production staff.
  • Implemented strategies to optimize workflow.
  • Developed and maintained production schedules.
  • Monitored production metrics and analyzed data.
  • Acted as a driver of last resort.
  • Implemented safety protocols.

Project Manager/Marketing Coordinator

U.S.C.G.T.A. - U.S. China Global Trade Alliance
Shanghai, China
05.2014 - 04.2015
  • Conducted extensive market research.
  • Developed targeted strategies to expand business opportunities.
  • Bridged cultural and business gaps between Chinese and American investors.
  • Built strong relationships with key stakeholders.
  • Enabled successful partnerships.
  • Cultivated skills in strategic planning and effective communication.
  • Identified plans and resources required to meet project goals and objectives.

Construction

Jermain Built Construction
Bay Area, CA
06.2010 - 04.2014
  • Performed remodels, second-story additions, and renovations.
  • Executed electrical wiring installations.
  • Mastered various tiling techniques.
  • Led demolition tasks.
  • Handled framing and roofing.
  • Applied precise drywall techniques.
  • Collaborated closely with architects and designers.
  • Maintained a clean and organized work environment.
  • Proactively identified and resolved construction challenges.

Photographer

Blackhawk Homeowners Association
Danville, CA
03.2011 - 04.2013
  • Captured high-quality pictures of residences.
  • Maintained and developed an online catalog of property photos.
  • Photographed community events.
  • Collaborated with a local realtor.
  • Expertly edited and enhanced images.
  • Managed and maintained photography equipment.
  • Built strong relationships with homeowners and real estate professionals.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.

Education

IAFS - International Business

University of Colorado At Boulder
Boulder, CO
08.2010 - 05.2014

Skills

Account management

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Timeline

Account Manager - B2B Business Development

AMP Payment Systems
08.2023 - Current

Account Executive

SpotOn
05.2022 - Current

Operations Specialist

State Of California
12.2019 - 05.2022

Production Manager

Redstone Group
12.2018 - 12.2019

Production Supervisor

MSI
05.2015 - 12.2018

Project Manager/Marketing Coordinator

U.S.C.G.T.A. - U.S. China Global Trade Alliance
05.2014 - 04.2015

Photographer

Blackhawk Homeowners Association
03.2011 - 04.2013

IAFS - International Business

University of Colorado At Boulder
08.2010 - 05.2014

Construction

Jermain Built Construction
06.2010 - 04.2014

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William DrummondAccount Executive / Manager