William Drummond
Account Executive / Manager
Sacramento,CA
Summary
Experienced professional seeking a challenging role as an Account Manager or Sales Manager. Proven track record in both B2B and B2C sales, with a focus on building strong client relationships. Adept at identifying business opportunities, developing strategies, and exceeding sales targets. Strong communication skills for effective person-to-person interactions. Ready to drive growth and deliver exceptional results for the team and the company.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager - B2B Business Development
AMP Payment Systems
Sacramento, CA
08.2023 - Current
- Signed an account my first day in the field, highlighting adaptability and commitment to excellence.
- Efficiently manage a growing client portfolio.
- Continually learn and improve sales skills through experience.
- Collaborate with management to develop strategies for maximum impact.
- Cultivate key relationships with decision-makers, tailoring solutions to unique needs.
- Develop persuasive sales presentations and demos.
- Actively prospect new businesses throughout the business day.
Account Executive
SpotOn
Sacramento , CA
05.2022 - Current
- Successfully sell point of sale, processing, and software solutions to businesses throughout Northern California.
- Consistently achieve and surpass sales targets.
- Demonstrate exceptional time management skills in handling a large client portfolio.
- Proficient in delegation and optimizing productivity.
- Actively collaborate with cross-functional teams.
- Cultivate and nurture strong relationships with key decision-makers.
- Conduct engaging product demonstrations, presentations, and negotiations.
- Display self-motivation and initiative by continuously improving sales skills.
Operations Specialist
State Of California
Sacramento , CA
12.2019 - 05.2022
- Led the evaluation and implementation of new operational processes.
- Streamlined workflows and improved productivity.
- Collaborated with cross-functional teams to identify process improvements.
- Utilized data analysis and process mapping techniques.
- Conducted feasibility studies and cost-benefit analyses.
- Led project teams in implementing process changes.
- Developed comprehensive documentation, including SOPs.
- Identified emerging trends in operational process management.
Production Manager
Redstone Group
Sacramento , CA
12.2018 - 12.2019
- Spearheaded efficient fulfillment and production processes.
- Streamlined processes and minimized turnaround time.
- Coordinated closely with the sales team.
- Managed end-to-end production cycle.
- Made swift and decisive decisions in a fast-paced environment.
- Ensured daily targets were met.
- Troubleshooted machine issues and implemented solutions.
- Personally delivered mail to the post office when necessary.
Production Supervisor
MSI
Rancho Cordova, CA
05.2015 - 12.2018
- Oversaw production floor operations.
- Coordinated with cross-functional teams.
- Managed a team of production staff.
- Implemented strategies to optimize workflow.
- Developed and maintained production schedules.
- Monitored production metrics and analyzed data.
- Acted as a driver of last resort.
- Implemented safety protocols.
Project Manager/Marketing Coordinator
U.S.C.G.T.A. - U.S. China Global Trade Alliance
Shanghai, China
05.2014 - 04.2015
- Conducted extensive market research.
- Developed targeted strategies to expand business opportunities.
- Bridged cultural and business gaps between Chinese and American investors.
- Built strong relationships with key stakeholders.
- Enabled successful partnerships.
- Cultivated skills in strategic planning and effective communication.
- Identified plans and resources required to meet project goals and objectives.
Construction
Jermain Built Construction
Bay Area, CA
06.2010 - 04.2014
- Performed remodels, second-story additions, and renovations.
- Executed electrical wiring installations.
- Mastered various tiling techniques.
- Led demolition tasks.
- Handled framing and roofing.
- Applied precise drywall techniques.
- Collaborated closely with architects and designers.
- Maintained a clean and organized work environment.
- Proactively identified and resolved construction challenges.
Photographer
Blackhawk Homeowners Association
Danville, CA
03.2011 - 04.2013
- Captured high-quality pictures of residences.
- Maintained and developed an online catalog of property photos.
- Photographed community events.
- Collaborated with a local realtor.
- Expertly edited and enhanced images.
- Managed and maintained photography equipment.
- Built strong relationships with homeowners and real estate professionals.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Education
IAFS - International Business
University of Colorado At Boulder
Boulder, CO 08.2010 - 05.2014
Skills
Account management
Extensive personal network
Territory Management
Solution selling
Sales presentations
New Business Development
Systems and software programs
Sales processes
Analytical problem solver
Strategic account development
Accomplished manager
Review of contracts
Trained in consumer marketing
Business development and planning
Database Management
Coaching and mentoring
Timeline
Account Manager - B2B Business Development
AMP Payment Systems
08.2023 - Current
Account Executive
SpotOn
05.2022 - Current
Operations Specialist
State Of California
12.2019 - 05.2022
Production Manager
Redstone Group
12.2018 - 12.2019
Production Supervisor
MSI
05.2015 - 12.2018
Project Manager/Marketing Coordinator
U.S.C.G.T.A. - U.S. China Global Trade Alliance
05.2014 - 04.2015
Photographer
Blackhawk Homeowners Association
03.2011 - 04.2013
IAFS - International Business
University of Colorado At Boulder
08.2010 - 05.2014
Construction
Jermain Built Construction
06.2010 - 04.2014