William Dufford
Renfrew,PA
Summary
Highly vigilant Armed Security Supervisor with a strong background in managing security teams and implementing security protocols. Possess comprehensive understanding of surveillance systems, patrolling procedures and safety enforcement policies. Demonstrated ability in training staff, reducing violations and maintaining utmost levels of confidentiality and ethics. Known for enhancing overall security by diligently monitoring premises and effectively dealing with security incidents.
Experienced in providing emergency response, solving conflicts and completing background searches. Knowledgeable about legal and less-than-lethal weapons, defensive strategies and report writing.
Successful at reducing criminal activity, unauthorized access, and vandalism on facility grounds. Well-versed in carefully evaluating and tracking personnel and packages.
Skilled in leading security teams and managing operational protocols to ensure safety and compliance. Experience includes overseeing surveillance, coordinating with law enforcement, and implementing security measures effectively. Possess strong communication, decision-making, and conflict resolution skills. Improved team efficiency and response time through strategic planning and training initiatives.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Armed Security Supervisor
Remco security
Youngstown, OH
07.2025 - Current
- Supervised security personnel across site to ensure compliance with protocols.
- Managed schedules and assignments for security team to optimize coverage and efficiency.
- Collaborated with law enforcement agencies to address security concerns effectively.
- Conducted regular training sessions for staff on emergency response and safety procedures.
- Coordinated daily security operations, including patrols and incident reporting.
- Developed and implemented security policies to enhance safety measures at locations.
- Led investigations into incidents, documenting findings and ensuring proper follow-up actions.
- Monitored surveillance systems to detect and respond to suspicious activities promptly.
- Identified areas where security could be improved and suggested solutions accordingly.
- Assisted with the recruitment process for new hires by conducting interviews and background checks.
- Conducted daily security assessments and monitored surveillance cameras.
- Maintained accurate records of incident reports, employee work schedules, and payrolls.
- Coordinated with law enforcement agencies in emergency situations.
- Supervised a team of armed guards and ensured compliance with safety protocols.
- Responded quickly to emergency situations such as bomb threats, robberies, fires.
- Prepared detailed reports summarizing all incidents that occurred during shifts under my supervision.
- Provided training in weapons handling and proper use of force procedures for all guards assigned under my supervision.
- Reviewed security logs and video footage to detect any unauthorized activities or violations of protocol.
- Performed regular patrols of the facility to identify potential security risks or hazards.
- Monitored access control systems to ensure only authorized personnel were allowed entry to premises.
- Coordinated investigations into any suspicious activity or criminal incidents on site.
- Enforced policies related to firearms, hazardous materials, and other safety regulations at the facility.
- Developed and implemented strategies for improving security measures.
- Assisted with developing emergency response plans in case of natural disasters or other crises.
- Developed standard operating procedures for day-to-day operations in order to maintain a safe environment.
- Investigated complaints from staff regarding security issues or concerns.
- Managed budgets related to purchasing equipment necessary for maintaining an effective level of security.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Monitored building access and identified all officials and employees before authorizing entrance.
- Maintained order and safety while providing customer service and information to facility visitors.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Drafted and documented security procedures, policies and standards.
- Inspected and adjusted security equipment to ensure proper operation.
- Collaborated with law enforcement to resolve escalated situations.
- Mentored employees in handling issues with customers, tenants and other individuals.
Armed Security Officer
Remco security
Youngstown, Ohio
08.2023 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and deter suspicious activities.
- Responded promptly to alarms and emergencies, coordinating with law enforcement as needed.
- Provided assistance to visitors, ensuring a welcoming environment at all times.
- Prepared detailed incident reports documenting any security breaches or unusual occurrences.
- Collaborated with team members to enhance overall security measures and protocols.
- Trained new security personnel on operational procedures and safety guidelines.
- Investigated reported incidents such as theft, vandalism, trespassing.
- Conducted security checks on personnel entering and exiting the premises.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Patrolled assigned areas to detect suspicious activities and persons.
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Participated in training exercises related to emergency response protocols.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Maintained order and safety while providing customer service and information to facility visitors.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Communicated effectively with team members while coordinating efforts during shifts.
- Enforced company policies and procedures while maintaining a professional demeanor.
Utility Worker
Tata steel plating
Warren, OH
02.2023 - 05.2023
- Operated heavy machinery to transport materials across job sites.
- Maintained cleanliness and organization in work areas and storage spaces.
- Assisted team members with various utility tasks to ensure project completion.
- Collaborated with supervisors to streamline workflow processes on-site.
- Conducted routine inspections of tools and equipment for proper functionality.
- Followed safety protocols while performing physical labor tasks on job sites.
- Maintained clean, organized and fully stocked work areas for maximum efficiency.
- Organized tools, equipment and supplies necessary to complete assignments.
- Assisted in training employees on proper use of equipment related to utility operations.
- Gathered and removed trash, debris and liquid waste.
- Conducted safety inspections on all equipment used in the operation of utilities.
- Ensured compliance with applicable laws and regulations governing utilities operations.
- Discarded defective or damaged equipment following procedures.
- Wore appropriate clothing, erected barricades and signage and used proper equipment and tools.
Firefighter
Connoquenessing volunteer fire company
Connoquenessing , Pa
07.2017 - 05.2023
- Responded to emergency calls for fires and accidents in the community.
- Conducted fire safety inspections of residential and commercial properties.
- Operated fire suppression equipment during emergency response situations.
- Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
- Inspected buildings to determine compliance with fire codes and fire prevention protocols.
- Established and managed water supplies to support suppression activities.
- Located victims trapped by fires, extricated and rendered first aid.
- Used axes and other tools to break through windows and debris.
- Observed strict safety protocols to maintain personal and coworker safety.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Informed and educated local community members about fire prevention and safety.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Coordinated with other first responders during multi-agency responses.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
- Cleaned, serviced, and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Trained continuously to maintain required physical fitness for demanding work.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Maintained firefighting equipment and ensured readiness for emergency response.
- Collaborated with team members to execute rescue operations effectively.
- Participated in training drills to enhance firefighting skills and techniques.
Security guard /Firefighter
Rmi international
Butler, Pennsylvania
09.2021 - 02.2023
- Monitored premises to deter unauthorized access and maintain safety.
- Conducted regular patrols to ensure security of facilities and grounds.
- Responded swiftly to alarms and incidents, providing immediate assistance.
- Collaborated with local law enforcement during emergencies and investigations.
- Assisted in training new security personnel on protocols and procedures.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Industrial plant protection certified firefighter/ security guard
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
Dishwasher
Missing links brewery
Connoquenessing , Pa
05.2018 - 03.2021
- Maintained cleanliness and organization of dishwashing area and kitchen equipment.
- Operated industrial dishwashers to ensure efficient cleaning of glassware and utensils.
- Sorted and rinsed dishes before loading into dishwashing machines.
Education
Butler Area School District
Butler, PASome College (No Degree) - Public Saftey Firefighter
Butler County Community College
Butler, PASkills
- Incident reporting
- Emergency response
- Surveillance monitoring
- Policy development
- Team supervision
- Security assessments
- Conflict resolution
- Law enforcement collaboration
- Customer service
- Staff training
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Situational awareness
- Tactical operations
- Crime prevention
- Self-defense techniques
- Detail-oriented
- Firearms proficiency
- Threat assessment
- Access control
- Security systems
- Investigative skills
- De-escalation techniques
- Physical fitness
- Interviewing techniques
- Surveillance techniques
- Public safety
- Incident management
- Patrol procedures
- Evidence handling
- Policy enforcement
- Perimeter security
- Facility protection
- Conflict de-escalation
- Personal restraint
- Law enforcement support
- First responder experience
- Security equipment operation
- Crowd control
- Defensive tactics
- Staff assistance
- Report writing
- Building patrol
- Vandalism prevention
- Staff monitoring
- Guest relations
- Court appearances
- Alarm response
- Safety control
- Grounds patrols
- Evidence preservation
- Injury prevention
- Incident documentation
- CCTV monitoring
- Security planning
- Contraband identification
- Non-lethal weapons
- Body armor usage
- Equipment inspection
Certification
- Ohio O.P.O.T.A private security firearms license holder
References
References available upon request.
Timeline
Armed Security Supervisor
Remco security
07.2025 - Current
Armed Security Officer
Remco security
08.2023 - Current
Utility Worker
Tata steel plating
02.2023 - 05.2023
Security guard /Firefighter
Rmi international
09.2021 - 02.2023
Dishwasher
Missing links brewery
05.2018 - 03.2021
Firefighter
Connoquenessing volunteer fire company
07.2017 - 05.2023
Butler Area School District
Some College (No Degree) - Public Saftey Firefighter
Butler County Community College