William Duncan
Bettendorf,IA
Summary
History of maintaining smooth and efficient building operations. Proficient in HVAC, plumbing and electrical systems. Always looking at the big picture when planning maintenance activities, including budget limitations, performance requirements, and codes standards.
Overview
24
24
years of professional experience
Work History
Director of Facilities Maintenance
Hope Creek Nursing and Rehabilitation
03.2024 - Current
- Collaborated with cross-functional teams to coordinate large-scale renovation projects without disrupting daily operations.
- Enhanced safety protocols by conducting thorough risk assessments and implementing necessary changes.
- Developed comprehensive budgets for facilities maintenance projects, effectively allocating resources to maximize efficiency.
- Provided ongoing training for staff members on safety procedures and proper usage of tools and equipment.
- Coordinated emergency response plans, ensuring swift action during critical situations such as power outages or natural disasters.
- Optimized asset life cycle management through strategic planning and implementation of preventative maintenance schedules.
- Maintained positive relationships with vendors and suppliers while negotiating cost-effective contracts for goods services.
- Ensured compliance with local, state, and federal regulations by staying current on industry standards and maintaining proper documentation.
- Reduced energy consumption and costs by overseeing the installation of energy-efficient systems.
- Managed a team of maintenance technicians, ensuring timely completion of tasks and high-quality workmanship.
- Conducted regular inspections of facilities equipment, identifying potential issues before they escalated into costly repairs or replacements.
- Improved facility operations by streamlining maintenance processes and implementing preventive measures.
- Oversaw grounds keeping efforts, ensuring attractive landscaping and well-maintained exterior spaces throughout all seasons.
- Scheduled routine maintenance and repair of facility equipment.
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 6 employees and scheduled shifts.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
Maintenance Director
Fountains senior living
01.2021 - 03.2024
- Establish and carry out a preventative maintenance program
- Reports problems with the interior and exterior of the building and any equipment to Executive Director
- Assist with development of the maintenance budget
- Requisition supplies needed within the annual budget
- Request prior approval for items not in the budget
- Ensure safe and proper storage of cleaning supplies, chemicals, tools and equipment
- Check daily for work requests of staff and residents and complete requests promptly
- Ensure proper removal and disposal of trash
- Inspect building and grounds weekly and repair items identified as needing repair
- Replace light bulbs
- Perform periodic structural (visual) assessments of the building and report any observed defects
- Yearly Life safety surveys
- Yearly HUD inspection
- Supervise housekeeping (environmental services)
- Floor polishing
- NFPA codes
- Security checks on memory unit 2 times daily
- Budget planning and Budget tracking of cost
- Snow removal
- CMMS (TELS through direct supply)
- PCC (nursing charting)
- Daily logs/week/monthly/bi-monthly inspection of equipment
- Hoyer and sling inspection
- Set up yearly inspection for elevator/sprinkler/fire alarms
- Run the fire drills for each shift
- (3 shifts)
General Manager of Amusements
Quad City River Bandits
01.2014 - 12.2020
- Hired all part time staff
- Maintenance of rides
- Safety person on site
- Welding
- Building maintenance
- Bookkeeping
- Manlifts articulating and rotating boom and company trucks
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
- Reported issues to higher management with great detail.
Maintenance Director
American Finishing Resources
01.2014 - 12.2017
- Maintained of shop equipment
- Hold weekly safety meetings
- Wastewater treatment
- Supplies and chemical inventory’s
- Upkeep of the plant and equipment
- Scheduling all yearly inspections for fire and cranes
- Overhead cranes and conveyers
- Team leader and team builder
- Monitored building systems and directed preventive maintenance.
- Verified building areas were working optimally and kept clean.
- Improved facility efficiency by implementing preventative maintenance programs and coordinating repair projects.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Implemented emergency response plans and procedures for facility-related incidents, ensuring a swift and coordinated approach to minimize impact.
- Sourced outside contractors for special projects and oversaw bidding and selection processes.
- Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
- Managed a team of technicians, providing training and guidance to ensure high-quality workmanship in all tasks performed.
- Supervised employee performance, preventive maintenance, and safety.
- Ensured regulatory compliance by staying up-to-date on industry standards and adapting policies as needed to meet requirements.
- Organized routine staff meetings to discuss current projects, address concerns, and foster open communication among team members.
- Conducted training, licensing, and vehicle inspections for new employees.
- Supervised safety, prevention and fire protection programs.
- Provided guidance to management regarding project bids for onsite improvements.
Utility/Maintenance/Fabricator
Riverstone
01.2011 - 12.2014
- Bid on jobs
- Order steel from different distributors
- Maintenance and repair of buildings and equipment
- Build to blueprints
- Scheduling all yearly inspections for fire systems and cranes inspections.
- Achieved consistent weld quality through careful preparation of materials and attention to detail during execution.
- Maintained superior craftsmanship standards while working under tight deadlines in a fast-paced environment.
- Reduced material waste by accurately measuring and cutting materials for each project.
- Read and followed blueprints and weld diagrams.
- Enhanced workplace safety by adhering to strict safety guidelines and wearing appropriate protective gear.
- Mentored junior welders, providing guidance on proper techniques for achieving high-quality results.
- Checked cut length frequently for deviations in cut length specs.
- Optimized resource usage by recycling or repurposing scrap metal whenever possible.
- Used cutting torches to shape and cut metal for fabrication projects.
- Maintained clean and organized work area to prevent workplace accidents.
- Finished welding and fabrication projects using grinders.
- Welded metal components in vertical, overhead and flat positions.
- Inspected welds for accuracy and conformance to specifications.
2nd Shift Forman Steel Warehouse
Steel Warehouse
01.2001 - 12.2014
- Maintained A work Schedule for employees
- Enforced all safety SOPs
- Held meetings with upper management
- Order supplies
- Used overhead cranes to unload coils and steel sheets off trucks
- Supervised 28 employees
- Conducted weekly OSHA safety meetings
- First responder trained in CPR.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
- Enhanced team productivity by coordinating daily tasks and optimizing workflows.
- Maintained high levels of workforce morale and engagement, organizing team-building activities and providing regular feedback.
Education
High school diploma - General Studies
Sherrard High School
Sherrard, IL05.1999
Skills
- Contractor Management
- Inventory Replenishment
- Structural investigations
- Employee performance assessment
- Facilities Maintenance
- Department Oversight
- Welding and fabrication
- Employee performance evaluation
- Electrical Systems
- Lockout and tagout procedures
- Grounds Maintenance
- Facility Management
- Vendor Relationship Management
- Safety Protocols
- HVAC Systems
- Work Order Management
- Mechanical Systems
- Safety enforcement
- Safety Management
- Equipment Repair
- Structural repair
- Employee Scheduling
- Security Systems
- Maintenance Planning
Timeline
Director of Facilities Maintenance
Hope Creek Nursing and Rehabilitation
03.2024 - Current
Maintenance Director
Fountains senior living
01.2021 - 03.2024
General Manager of Amusements
Quad City River Bandits
01.2014 - 12.2020
Maintenance Director
American Finishing Resources
01.2014 - 12.2017
Utility/Maintenance/Fabricator
Riverstone
01.2011 - 12.2014
2nd Shift Forman Steel Warehouse
Steel Warehouse
01.2001 - 12.2014
High school diploma - General Studies
Sherrard High School
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