Summary
Overview
Work History
Education
Skills
Timeline
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William Duvall

Laurel,MD

Summary

I am a third-generation resident of Laurel, MD. I grew up in my grandfather's auto parts store, NAPA, which ended up being my first job at 13. I started documenting and adjusting their inventory to a fully digital system. I was also responsible for sales accounts. I left NAPA after high school and enrolled at Lincoln Tech. After a few months, I decided I wasn't getting anything from the technical school and decided to go the "Old School" way. I worked the pit at a local Jiffy Lube for two weeks, and then got a job changing oil at a Ford dealership in town.. That next year I worked my way to apprentice for the lead transmission tech for the dealer. After several years of apprenticeship and earning many certifications to achieve 2 masters from Ford, I took over the department. While leading the department for several years I learned a great deal in the warranty claims, and engineering aspects of the company. During the covid pandemic, with business slowing and flat rate pay, I could no longer afford to work at there; I was encouraged by some local friends that are employees of the lab to apply at JHU/APL. I have since been an employee of the lab and strive to make my work contribute to the labs goals.

Overview

21
21
years of professional experience

Work History

Automotive Technician

Johns Hopkins University Applied Physics Lab
Laurel, MD
05.2022 - Current
  • Diagnose and repair issues with vehicles and equipment used throughout the lab, and perform scheduled maintenance/inspections on the vehicles and equipment.
  • Pre-season check, and repair/maintain equipment during snow events.
  • Offer support to other departments to assist in lab projects.
  • Completed multiple certifications to increase my abilities at performing my job.

Transmission Specialist

Academy Ford
Laurel, MD
04.2009 - 05.2022
  • Lead a team of myself and one to two apprentices to diagnose and repair all of the warranty and non-warranty transmission issues brought to the dealership.
  • Trained multiple apprentices to help them achieve technician status.
  • I stayed up to date with all Ford training and certifications. Achieved Drivetrain and Electrical Master.
  • Recording and submitting repair orders for warranty approval.

Inventory Manager/Salesperson

Laurel Automotive - NAPA
Laurel, MD
10.2004 - 10.2008
  • Updated inventory to a computer system., and marked, scanned, and cataloged stores' inventory into a management system.
  • Maintained inventory, adjusting stock for most requested parts.
  • Machined brake rotors and fabricated hydraulic lines for customers.
  • Handled sales and purchase orders from shops in the area.

Education

High School Diploma -

Reservoir High
Fulton, MD
05-2007

Skills

  • Understanding of new automotive systems and able to perform diagnoses/repairs
  • Trained in various welding processes
  • Comfortable with most computer programs I have some base experience with Linux and Python coding
  • Effective team management Identifying and helping to utilize individual strengths to achieve team goals
  • Attention to detail A must when in the automotive dealership world Rebuilding transmissions requires a high level of precision

Timeline

Automotive Technician

Johns Hopkins University Applied Physics Lab
05.2022 - Current

Transmission Specialist

Academy Ford
04.2009 - 05.2022

Inventory Manager/Salesperson

Laurel Automotive - NAPA
10.2004 - 10.2008

High School Diploma -

Reservoir High
William Duvall