Summary
Overview
Work History
Education
Skills
Timeline
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William Eckenrode

SPRINGVILLE,NY

Summary

Experienced business leader and manager with operational efficiency, year over year improvement and sales focus; motivating and developing teams to meet and exceed targets in competitive market. Experienced in analyzing financial data to meet objectives; regularly viewing P&L statements to identify opportunities and irregularities. Quick learner on new tools and programs to perform job responsibilities.

Overview

14
14
years of professional experience

Work History

Outbound Sales Representative

Autopart International
Buffalo, NY
04.2024 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Consistently exceed sales goals, achieving 108% in Q2 an increase OF 22% sales YoY.
  • Assessed individual employee performance regularly, providing constructive feedback on areas requiring improvement.
  • Monitored competitor strategies to identify potential threats or opportunities within the market.

Industrial Sales Division Manager

Power Drives INC
09.2023 - 04.2024
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Expanded division capabilities by identifying strategic growth opportunities and pursuing relevant partnerships or acquisitions.
  • Established clear and consistent policies and procedures.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Evaluated employee performance fairly using objective metrics for promotions, bonuses or other rewards.
  • Set and oversaw division budgets in excess of $7m per year.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Regional Sales Director

Auto Plus, Midwest/Northeast Region
02.2022 - 07.2023
  • Lead team of 33 Commercial Account Managers and 10 non-direct report Area Directors by leveraging strengths, developing skills, identifying potential leadership talent and creating effective succession plans
  • Combined retail and commercial sales volume of $139m in 2022
  • VIP commercial customer volume of $85m, an increase of $766k over 2021 in a challenged environment
  • Developed and cultivated a sales culture to unite sales force and store teams to align on a mission of success with a unified goal
  • Partnered with supply chain and corporate leadership to ensure efficiencies in inventory management

General Manager

Autopart International
11.2017 - 02.2022
  • Grew sales to over $1.2m annually, removing the store from a planned closure
  • Trusted by company leadership to be a peer mentor for new or struggling General Managers
  • Frequently sent on stretch assignments to work in other stores to assist in repairing them operationally and training the team
  • Relied on to be the regional training manager on new system introduction

Area Trainer

Advance Auto Parts/CARQUEST Auto Parts
09.2016 - 03.2017
  • Traveled to US company stores to train team members on new POS system roll out
  • Created travel schedule to effectively manage time and produce productive store visits
  • Worked with the team through numerous changes in operations
  • Developed training programs and presentations to introduce systems to company leadership in preparation for conversion

Regional Director of Operations/District Manager

Advance Auto Parts/CARQUEST Auto Parts
04.2014 - 09.2015
  • Developed team of General Managers who are committed to achieving established financial targets, sales targets and customer service objectives
  • Conducted General Manager Performance Appraisals - Evaluated store managers and provided feedback and development opportunities to increase retention and value of General Managers retention of General Managers through company acquisition and integration process
  • Fostered growth and eventual promotion of General Managers
  • Proven track record of development, peer mentoring and continually managing performance of store teams
  • Took over Region that was YTD $320k below 2013 Sales in May to a growth over 2013

General Manager

Advance Auto Parts/CARQUEST Auto Parts
03.2010 - 06.2014
  • The first store turned around a store team that was losing over $60k annually in net income and grew sales by over 120%, returning positive net income results in that store within the year
  • Managed store ranked 10th in the company in sales in 2013
  • Achieved Presidents Club in 2012 and 2013
  • Successfully trained five managers for other stores; 2 of 5 have since been promoted to higher positions

Education

Political Science

Buffalo State College 2005-2007

Criminal Justice

Erie County Community College 2004-2005

Certificate - Dale Carnegie Course

Dale Carnegie of Virginia
Richmond, VA
06.2015

Skills

  • Issue Resolution
  • Developing Partnerships
  • P&L Responsibility
  • Operations Management
  • Regional Sales and Support
  • Retail Objectives
  • Staff Training
  • Operational Efficiency
  • Strategic Planning
  • Business Objective Analysis
  • KPI Analysis
  • Sales Strategy Development
  • Retail Knowledge
  • Staff Development
  • Sales management
  • Data Analytics

Timeline

Outbound Sales Representative

Autopart International
04.2024 - Current

Industrial Sales Division Manager

Power Drives INC
09.2023 - 04.2024

Regional Sales Director

Auto Plus, Midwest/Northeast Region
02.2022 - 07.2023

General Manager

Autopart International
11.2017 - 02.2022

Area Trainer

Advance Auto Parts/CARQUEST Auto Parts
09.2016 - 03.2017

Regional Director of Operations/District Manager

Advance Auto Parts/CARQUEST Auto Parts
04.2014 - 09.2015

General Manager

Advance Auto Parts/CARQUEST Auto Parts
03.2010 - 06.2014

Political Science

Buffalo State College 2005-2007

Criminal Justice

Erie County Community College 2004-2005

Certificate - Dale Carnegie Course

Dale Carnegie of Virginia

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William Eckenrode