William Eckert

Work History

Team Leader

Duramatic Products

04.2023 - Current

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Supervised 10 team members to confirm compliance with set procedures and quality requirements.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Mentored and guided employees to foster proper completion of assigned duties.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Service Technician

ITT PRO Services

04.2022 - 04.2023

Diagnosed and troubleshot problems, repairing and restoring machines to peak performance while maintaining highest standards of quality and safety.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Performed maintenance duties and safely handled chemicals and solutions.
Applied knowledge of standard equipment and manufacturer repair guidelines.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Explained diagnostic findings to customers and outlined repair or service options.
Demonstrated increased knowledge of company products and equipment.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Used Blueprints and technical documentation to diagnose and repair equipment.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Responded to customer inquiries quickly and professionally to increase satisfaction.

Quality Assurance Inspector

Daniel Defense

04.2019 - 03.2022

Continuously demonstrated commitment to and leadership of environmental health and safety principles, policies, and procedures
Conducted random audits on products and processes to ensure adherence to correct procedures and work instructions
Recorded any variance from process and take follow-up action to ensure corrective actions are implemented
Monitored daily non-conformance activity and assisted production with problem-solving on quality issues
Creates and submits Quality Alerts
Conformed to and operated within framework of all applicable operator work instructions, SOPs, quality, and safety procedures
Participated in weekly toolbox meetings on safety and quality issues
Maintained proper housekeeping of work area; Keep all quality equipment and work surfaces free of oil, grease, clutter, etc
Increased company’s efforts to continuously improve Safety, 6S, Quality, Delivery, Productivity
Contributed to company standards on high integrity, safety, fair and equitable treatment, positive work environment
Kept detailed records of quality and imperfect products.
Studied product blueprints before performing inspections.

Service Center Technician

Gulfstream Aerospace

05.2018 - 03.2019

Under minimal supervision, performs inspections, maintenance, and repairs of moderate to advanced complexity on aircraft systems and structures, Communicate as required to receive and understand work assignments
Perform complex aircraft inspections, repairs, and modifications with minimal supervision
Coordinate with MTL, STM, and Inspection Department to ensure compliance with internal and FAA inspection and documentation requirements
Properly complete CMP cards, work order sign-offs, and other paperwork in timely and accurate manner
Assist as needed with shift turnovers
Ensure that all work accomplished meets quality standards and specifications
Properly identify (tag) customer property and equipment
Store aircraft components and other customer property securely and safely
Follow standard operating procedures when operating ground support equipment (external power carts, hydraulic mules, hydraulic lift platforms, tow tugs, forklifts, compressed gas cylinders, etc.) Coordinate, accomplish and assist with aircraft movement in hangar and ramp areas
Provide training to less experienced technicians
Protect customer property (PTP)
Properly collect and dispose of waste fuel, oil, hydraulic fluids, de-icing fluids, and solvent rags
Apply 6S and Lean Initiatives to keep shops, hangars, and aircraft work areas clean and uncluttered
Implement and apply Lean/continuous improvement processes to all areas of responsibility
Properly use and maintain Company-provided tools and equipment
Return items to designated storage area after use
Comply with safety rules and procedures
Use protective equipment as required
And be alert for unsafe conditions
Address unsafe conditions before putting people or property at risk
Use material tracking system to create parts demand, track squawks, and sign-offs, and charge labor to correct work orders
In support of aircraft certification and final phase testing, may include flight tests on aircraft as required
Perform other duties as assigned. Working knowledge of FAA regulations, process specifications, Repair Station and Quality Control manuals, and company policies and procedures Daniel Defense, Quality Assurance Inspector

First Sergeant

US Army

11.2011 - 05.2018

Advises commander on all aspects of training, discipline, and welfare of 75-166 Soldiers, Non-commissioned, and commissioned officers.
Responsible for professional development of all enlisted personnel.
Serves as quality assurance for all travel, temporary duty, and pay and allowance vouchers for all Soldiers within his scope of responsibility.
Responsible for medical readiness of all personnel under his supervision through scheduling medical and dental appointments, screening immunization requirements, and ensuring all appointments are kept.
Manages all administrative functions including, awards, evaluations, pay, promotions, training requirements, and daily taskings.
Ensures that standards of appearance and function of personnel barracks and administrative buildings are maintained at all times.
Supervises accountability and maintenance of company vehicles and equipment valued at over 150 million dollars.
Coordinates daily with numerous outside agencies to develop a team of professionally designed to assist in preparing Soldiers for their combat missions.

Platoon Sergeant

US Army

04.2003 - 08.2011

Supervised maintenance on aircraft components, aviation communications and other electronic/electrical systems, Supervised aircraft component and avionics repair and technical inspection activities, Determined man hours, personnel, parts and facility requirements, Applied production control, quality assurance, and other maintenance management principles to aircraft component repair, Supervised and evaluated work performance of over 45 personnel; oriented and instructed subordinates; conducted on-the-job training Attack Helicopter Crew Chief
Managed over $2.5 million worth of equipment during garrison and deployment operations.
Advised Maintenance Control Officer regarding needed repairs and material readiness.
Enforced technical and tactical training standards to accomplish unit mission objectives.
Conducted personal and professional counseling, routine inspections and physical fitness tests.
Supervises aviation unit maintenance (AVUM), intermediate (AVIM), and depot maintenance in activities having a mix of aircraft maintenance and/or component repair, prepares studies, evaluations, special reports, and records pertaining to aircraft maintenance, component repair, and related activities
Reviews maintenance forms, aircraft records, and reports to ensure complete documentation, Inventories and maintains alternate mission equipment, Provided supervisory management of daily operations for 140 personnel, to include work assignments, training and completion of required tasks, Devised and executed an initiative that saved the Army $1.8 million dollars. Advised the construction of a new $8.5 million dollar TASM-O maintenance facility Aircraft Components Repair Supervisor/Production Control
Served as principal advisor to First Sergeant and Commander.

Summary

Overview

Work History

Team Leader

Service Technician

Quality Assurance Inspector

Service Center Technician

First Sergeant

Platoon Sergeant

Education

Associate of Arts - Homeland Security

Skills

Timeline

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