With a proven track record at Golden Eagle Trucking, I've honed skills in vehicle maintenance and customer service, significantly enhancing on-time delivery rates. My expertise spans from defensive driving to fostering strong client relationships, ensuring both safety and satisfaction. Achievements include optimizing routes for efficiency and spearheading preventive maintenance, leading to reduced costs and improved operational performance.
Overview
19
19
years of professional experience
Work History
Sr Driver
Golden Eagle Trucking
03.2019 - Current
Improved on-time delivery rates by optimizing driving routes and implementing efficient scheduling practices.
Communicated proactively with supervisors regarding any unexpected delays or changes in planned routes to maintain transparency within the team.
Provided feedback on current routes which resulted in improved efficiency by identifying shortcuts or more direct paths.
Ensured compliance with weight limits, reducing potential fines and maintaining a safe work environment.
Conducted pre-trip inspections to identify potential issues before hitting the road, minimizing breakdowns and delays.
Developed strong relationships with customers through friendly interactions during deliveries, fostering repeat business opportunities.
Conducted post-trip evaluations on vehicle performance, suggesting improvements that ultimately led to more efficient operations and lower maintenance costs.
Drove safely in various weather and road conditions to avoid accidents.
Generated consistent referrals and repeat business by providing friendly and fast service.
Coordinated closely with loaders to ensure proper cargo placement for optimal balance distribution on the vehicle, promoting safer driving conditions.
Vehicle Mechanic
NTB-National Tire & Battery
09.2016 - 03.2019
Managed inventory levels effectively to ensure adequate stock of parts and supplies for timely completion of all scheduled repairs.
Diagnosed engine, suspension, brake, transmission, and other vehicle issues using extensive training and diagnostic equipment.
Performed maintenance on vehicle fuel systems for both diesel and unleaded fueled vehicles.
Prepared vehicles for rigorous treatment by monitoring fluid levels and performing preventive maintenance.
Contributed to a positive work environment by maintaining open lines of communication with colleagues, fostering teamwork, and celebrating each other''s successes.
Revitalized aged engines with comprehensive overhauls; extending vehicle lifespans while also increasing fuel efficiency levels considerably.
Provided exceptional customer service through clear communication of repair options, timeframes, and costs, earning trust and fostering long-term client relationships.
Reduced downtime for clients'' vehicles through consistent adherence to preventive maintenance schedules and quick problem resolutions.
Upgraded customers'' vehicles with aftermarket components, improving performance levels and enhancing driving experiences.
Improved customer satisfaction by providing timely and efficient maintenance services on various vehicle models.
Repaired and replaced worn and damaged components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Corrected faults and maximized performance by rebuilding systems and individual components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
House Painter
Rogers Painting
02.2006 - 07.2016
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
Completed interior and exterior painting for variety of residential and commercial clients.
Used brushes, spray guns and paint rollers to paint surfaces.
Improved overall project efficiency by ensuring proper surface preparation and timely application of paint.
Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
Collaborated with team members for efficient project execution and seamless communication between all parties involved.
Managed inventory of paint supplies and equipment to maintain optimal work efficiency while minimizing costs related to material overstock or shortages.
Enhanced client satisfaction with meticulous attention to detail and consistent color matching.
Monitored and adjusted painting techniques for optimal results.
Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
Removed fixtures such as pictures, doorknobs, lamps, and electric switch covers prior to painting.
Skillfully operated power tools such as pressure washers or spray guns for efficient exterior painting projects.
Adhered to safety protocols to minimize workplace accidents and ensure a secure working environment for both employees and clients.
Provider Data Lead Analyst - Provider Solutions & Operations at CIGNA HealthcareProvider Data Lead Analyst - Provider Solutions & Operations at CIGNA Healthcare