Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Languages
Timeline
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WILLIAM EDWARD BOON II

Gilmore,AR

Summary

Knowledgeable MRI Applications Specialist with robust background in applications management and support. Demonstrated ability to improve user experience and streamline application processes. Proven track record in troubleshooting and resolving complex technical issues and effectively training end users.

Experienced with application deployment, user training, and technical support. Utilizes analytical skills to diagnose and resolve software issues efficiently. Knowledge of integrating applications to enhance business processes and improve user satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

MRI Applications Specialist II

GE Healthcare
12.2023 - Current
  • Conducted thorough market research to identify potential opportunities for new application development projects.
  • Stayed abreast of emerging technologies within the industry, incorporating innovative solutions into the development process when applicable.
  • Developed comprehensive training materials for users, increasing their proficiency with applications.
  • Streamlined user experience with the continuous improvement of application features and design.
  • Fostered a culture of continuous learning within the team by sharing knowledge, resources, and best practices related to application development and support.
  • Worked closely with project managers to establish realistic deadlines for development milestones and ensured timely delivery of products or services.
  • Managed software updates and patches, ensuring all applications remained up-to-date and secure.
  • Maintained detailed documentation of all application-related tasks, including project plans, testing processes, and change logs.
  • Assisted customers in customizing applications to suit their unique business needs, improving overall satisfaction levels.
  • Led successful integration efforts between disparate systems or platforms, enhancing overall operational efficiency within the organization.
  • Collaborated with cross-functional teams to develop and implement new software applications, resulting in increased business efficiency.
  • Delivered support training to help customers learn key features of applications.

MRI TECHNOLOGIST LEVEL II

LEBONHEUR CHILDRENS HOSPITAL
01.2009 - Current
  • PERFORM MAGNETIC RESONANCE IMAGING (MRI) PROCEDURES ON SEDATED AND NON SEDATED PEDIATRIC PATIENTS
  • Developing neuro and body imaging protocols for MRI
  • Developing and planning Intraoperative protocols for the intraoperative MRI
  • Developing cardiac protocols and programs alongside the Director of Cardiac MRI
  • Maintaining a good relationship within other departments within the hospital and Staff Radiologist and other MD's within Lebonheur Children's Hospital
  • Promoting teamwork and growth within the MRI department as well as the radiology department
  • Effective listening skills that aid in helping resolve issues within the department

STUDENT XRAY TECHNOLOGIST

METHODIST UNIVERSITY HOSPITAL
Memphis, TN
01.2007 - 01.2009
  • PERFORM DIAGNOSTIC XRAY PROCEDURES

SUPPORT TECH

LEBONHEUR CHILDRENS HOSPITAL
01.2005 - 01.2007
  • TRANSPORT PATIENT TO RADIOLOGY FOR EXAMINATIONS

Education

ASSOCIATE OF ARTS DEGREE - GENERAL EDUCATION

MID-SOUTH COMMUNITY COLLEGE
01.2006

CERTIFICATION FROM THE ARRT - DIAGNOSTIC IMAGING

METHODIST SCHOOL OF RADIOLOGICAL SCIENCES
01.2009

Skills

  • Neuro imaging protocols
  • Body imaging protocols
  • MRI protocols
  • Intraoperative MRI protocols
  • Cardiac protocols
  • Teamwork
  • Effective listening skills
  • Interdepartmental relationship management
  • Business analysis
  • User training
  • Network administration
  • Requirements gathering
  • Customer support
  • Training and mentoring
  • System upgrades
  • Proficiency in all scans MRI
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

RT(R)(MR), ARRT

Personal Information

Title: MRI TECHNOLOGIST II

Languages

English
Full Professional

Timeline

MRI Applications Specialist II

GE Healthcare
12.2023 - Current

MRI TECHNOLOGIST LEVEL II

LEBONHEUR CHILDRENS HOSPITAL
01.2009 - Current

STUDENT XRAY TECHNOLOGIST

METHODIST UNIVERSITY HOSPITAL
01.2007 - 01.2009

SUPPORT TECH

LEBONHEUR CHILDRENS HOSPITAL
01.2005 - 01.2007

CERTIFICATION FROM THE ARRT - DIAGNOSTIC IMAGING

METHODIST SCHOOL OF RADIOLOGICAL SCIENCES

ASSOCIATE OF ARTS DEGREE - GENERAL EDUCATION

MID-SOUTH COMMUNITY COLLEGE

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WILLIAM EDWARD BOON II