Summary
Overview
Work History
Education
Skills
Timeline
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William Elliott

Longmont,CO

Summary

I am a dedicated and results-driven professional with over 10 years of experience in technical and customer support. I have proven expertise in troubleshooting complex issues, providing exceptional service, and fostering positive customer relationships to enhance satisfaction and loyalty. Adept at leveraging strong communication skills and technical knowledge to deliver effective solutions in fast-paced environments. Committed to continuous learning and improvement, I strive to bridge the gap between technology and user experience, ensuring that clients receive the support they need to succeed.

Overview

4
4
years of professional experience

Work History

Lyft Driver

Lyft
01.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained a 5 star rating.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Generated consistent referrals and repeat business by providing friendly and fast service.

Sales Associate/ Assistant Manager

CarToys
01.2022 - 01.2023
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Consultant

Session Consulting
01.2021 - 01.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked hands on with clients to provide satisfaction and maintain the reputation of the company.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed and lead multiple teams of approximately 8-12 employees on various projects to success. Including on hands training, monitoring and completion of tasks.

Education

GED -

Boulder County GED
Boulder, CO
06-2010

Skills

  • Personal and professional computer assembly and repair
  • Experience working with both hardware and software
  • Troubleshooting and upgrading software
  • Knowledge of Windows and Android devices
  • Remotely operated and maintained server functionality
  • Problem-solving
  • Multitasking
  • Customer service

Timeline

Lyft Driver

Lyft
01.2023 - Current

Sales Associate/ Assistant Manager

CarToys
01.2022 - 01.2023

Consultant

Session Consulting
01.2021 - 01.2022

GED -

Boulder County GED

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William Elliott