Summary
Overview
Work History
Education
Skills
Timeline
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William Elrage

Manager
Safford,AZ

Summary

Talented Manager offering 28 years of operational training and management experience and dedication to enhance employee satisfaction and business success. Diplomatic and friendly with strong dedication to employee training and satisfaction. Hardworking team player bringing necessary experience and knowledge to tackle any operations demand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure an Operation Manager position. Ready to help team achieve company goals

Overview

27
27
years of professional experience

Work History

Supervisor/Leaching-Hydromet

Freeport-McMoRan
Safford, Arizona
12.2015 - 03.2020
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Hiring Manager
  • Project Manager Sonic Drilling Operations
  • Highly proficient with MSHA/OSHA standards
  • Delegated tasks to others on grooming team.
  • Positioned as primary liaison to streamline operations of multiple lines of business within organization.
  • Measured team performance and reported metrics to leadership team members.
  • Set overall vision and provided team leadership.
  • Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Maintained compliance with company policies, objectives and communication goals.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Interim Sr Supervisor May 2021-2022

Supervisor Crush and Convey

Freeport-McMoRan
Safford, AZ
01.2013 - 12.2015
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Developed and executed plans to monitor standard process adherence.
  • Conducted field visits and met corporate customers for business development.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Conducted training and change management processes to improve operations.
  • Developed standard operating procedures and document workflows for current and future process steps.

Senior Supervisor Crush and Convey

Freeport-McMoRan
Morenci, AZ
07.2008 - 06.2020
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support and awareness.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Developed and executed plans to monitor standard process adherence.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Conducted field visits and met corporate customers for business development.
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.

Supervisor/ Utility Crew

Freeport-McMoRan
Safford, AZ
01.2013 - 08.2013
  • Oversaw and optimized work of 15 Laborer's performing high-quality compliance/safety work.
  • Revitalized Crusher area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Audited and documented all processes and procedures for new accounts department.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Built, managed and coached insourced and outsourced team, implementing training programs to improve efficiency and productivity.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Collaborated with Managers and maintenance departments to establish project guidelines and create unique products to drive profitability.

Supervisor Mining Operations

Freeport-McMoRan
Safford, AZ
07.2012 - 12.2012
  • Modular Mine Dispatcher
  • Improved quality processes for increased efficiency and effectiveness.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Conducted training and change management processes to improve operations.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Developed and executed plans to monitor standard process adherence.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Created, modified, and executed daily business plans to maximize client satisfaction.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.

Supervisor Inpit Gyrotory Crushers

Freeport-McMoRan
Morenci, AZ
06.2009 - 07.2012
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Created scheduling reports in Microsoft system to efficiently and effectively move product and adhere to shipping commitments.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Determined and recommended methods to address improvement opportunities.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Conducted training and change management processes to improve operations.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Updated quality control standards, methods and procedures to meet compliance requirements.

Supervisor Mining Operations

Freeport-McMoRan
Morenci, AZ
06.2004 - 01.2007
  • Improved quality processes for increased efficiency and effectiveness.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Conducted training and change management processes to improve operations.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Supervised and led employees to high performance levels in cross-functional matrix management structure.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Investigated and resolved customer complaints to foster satisfaction.

Heavy Equipment Operator

Freeport-McMoRan
Morenci, AZ
08.1996 - 06.2007
  • Modular Mining Dispatcher
  • Supervisor in Development Program
  • Safety Coordinator/conducted safety audits/performed Root Cause Analisis
  • Environmental Coordinator
  • Fill in Supervisor
  • Trained in diverse pieces of equipment and useful attachments to handle any team need.
  • Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
  • Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
  • Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
  • Performed thorough pre-shift and post-shift inspections and accurately completed all equipment logs and reports.
  • Adhered to all heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Observed all safety protocols and procedures to avoid injuries and accidents during each shift.
  • Communicated issues that needed to be immediately addressed with management for quick resolution.

Regional Operations Manager

Pebble Technologies
Mesa, Az
2022.08 - 2023.11
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

High School Diploma -

Clyde High School
Clyde, TX

Skills

  • Business analysis
  • Budgeting
  • Issue resolution
  • Priority management
  • MSHA/OSHA Standards
  • Staff management
  • Operations management
  • Project management
  • Conflict resolution

Timeline

Regional Operations Manager

Pebble Technologies
2022.08 - 2023.11

Supervisor/Leaching-Hydromet

Freeport-McMoRan
12.2015 - 03.2020

Supervisor/ Utility Crew

Freeport-McMoRan
01.2013 - 08.2013

Supervisor Crush and Convey

Freeport-McMoRan
01.2013 - 12.2015

Supervisor Mining Operations

Freeport-McMoRan
07.2012 - 12.2012

Supervisor Inpit Gyrotory Crushers

Freeport-McMoRan
06.2009 - 07.2012

Senior Supervisor Crush and Convey

Freeport-McMoRan
07.2008 - 06.2020

Supervisor Mining Operations

Freeport-McMoRan
06.2004 - 01.2007

Heavy Equipment Operator

Freeport-McMoRan
08.1996 - 06.2007

High School Diploma -

Clyde High School

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William ElrageManager