Overview
Work History
Education
Skills
Timeline
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William Emrich

Minneapolis,MN

Overview

6
6
years of professional experience

Work History

Service Coordinator

Integrated Protection Systems
03.2024 - Current
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Develiped and implemented a Microsoft Excel program in order to maintain accurate records of all service activities, resulting in thousands of saved dollars, and improved customer satisfaction.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.

Personnel Manager

United States Marine Corps
06.2021 - 02.2024
  • Collaborated with department heads to address staffing needs proactively, optimizing productivity across the organization.
  • Mediated conflict resolution sessions between employees as needed, fostering a harmonious work environment built on mutual respect.
  • Organized company-wide events and gatherings that strengthened employee morale and fostered a sense of community within the organization.
  • Developed effective onboarding programs for new hires, resulting in smoother transitions into company culture.

Supply Chain Coordinator

United States Marine Corps
06.2018 - 04.2021
  • Optimized warehouse space utilization, consolidating stock and improving overall organization.
  • Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations.
  • Coordinated communication between internal departments and external partners, facilitating smooth execution of end-to-end supply chain activities.
  • Kept stock areas clean, tidy and organized according to facility requirements.
  • Directed product flow throughout company.
  • Completed frequent inventory counts and resolved discrepancies.

Education

Bachelor Of Music -

University of Iowa
Iowa City, IA

Skills

  • Notetaking and documentation
  • Accurate Recordkeeping
  • Team Leadership
  • Proficiency in Office programs
  • Record preparation
  • Excellent Communication

Timeline

Service Coordinator

Integrated Protection Systems
03.2024 - Current

Personnel Manager

United States Marine Corps
06.2021 - 02.2024

Supply Chain Coordinator

United States Marine Corps
06.2018 - 04.2021

Bachelor Of Music -

University of Iowa

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William Emrich