William Enright
Santa Cruz,CA
Summary
Seasoned Driver with a proven track record of safe driving and exceptional customer service, notably with Santa Clara Valley Transportation Authority. Skilled in time management and problem-solving, Having maintained a clean driving record and fostered positive client relationships, leading to increased repeat business. Demonstrated ability to navigate both city and non-city environments efficiently, ensuring timely and secure deliveries.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Driver/Transit Bus Operator
Santa Clara Valley Transportation Authority
05.2006 - 06.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Drove safely in various weather and road conditions to avoid accidents.
Truck Driver/Haustler/Dispatcher
Reliance Steel & Aluminum
06.1979 - 05.2006
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Improved on-time delivery rates with meticulous planning and time management.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected load security and checked for damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Communicated effectively with dispatchers to coordinate deliveries and resolve issues.
Education
High School Diploma -
Samuel Ayer
Milpitas, CA01.1973
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- City and non-city driving
- Punctual and reliable
- Safe driving practices
- Problem-solving
Certification
Class AMI/endorsements TPN, California commerical Driver license
New Hire Mentor, Advanced Driver Skills Mentor
Helped start New Hire Mentorship Program,working with the Union, Company and the Bus Trainers, too bring and help new drivers to a competent level.
Timeline
Driver/Transit Bus Operator
Santa Clara Valley Transportation Authority
05.2006 - 06.2020
Truck Driver/Haustler/Dispatcher
Reliance Steel & Aluminum
06.1979 - 05.2006
High School Diploma -
Samuel Ayer
Class AMI/endorsements TPN, California commerical Driver license
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