William Erwin
Murphy
Summary
Dynamic and goal-driven professional with a strong background in customer service from Home Depot, Chili's, Quine & Associates and more. Proven ability to prioritize customer needs while demonstrating exceptional problem-solving and organizational skills. Adept at multitasking and maintaining attention to detail, ensuring efficient operations and enhanced customer satisfaction.
Overview
4
4
years of professional experience
Work History
Lumber Associate
Home Depot
01.2022 - 08.2022
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
File Clerk
Quine & Associates Commercial Real Estate
01.2021 - 12.2021
- Maintained physical and computer-based filing systems.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Examined, categorized, and sorted incoming documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Host
Chili's Restaurant
05.2020 - 09.2020
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Golf Cart Attendant
Firewheel Golf of Garland
08.2018 - 04.2019
- Used range pickers to recover range balls.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Education
Computer Science
University of Texas At Dallas
Richardson, TX05-2026
Associate of Science - General Sciences
Collin College
Plano, TX05-2024
High School Diploma -
Plano East Senior High School
Plano, TX05-2019
Skills
- Cutting techniques
- Heavy lifting
- Problem-solving
- Goal driven
- Multitasking Abilities
- Organization
- Decision-making
- Attention to detail
- Professionalism
- Time management
- Customer service
- Networking
Timeline
Lumber Associate
Home Depot
01.2022 - 08.2022
File Clerk
Quine & Associates Commercial Real Estate
01.2021 - 12.2021
Host
Chili's Restaurant
05.2020 - 09.2020
Golf Cart Attendant
Firewheel Golf of Garland
08.2018 - 04.2019
Computer Science
University of Texas At Dallas
Associate of Science - General Sciences
Collin College
High School Diploma -
Plano East Senior High School
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