William Etkin
Marietta,GA
Summary
Seasoned, multifaceted, and results-driven professional with extensive experience in broadcasting operations and a wide range of transferrable skills. Adept at managing large teams, staff hiring, mentoring, and developing leadership strategies to drive operational success. Highly skilled in meeting critical deadlines while ensuring the proper handling of high-dollar assets, collaborating effectively with internal and external clients and partners across departments, and developing comprehensive process documentation. Proven ability to adapt leadership experience and operational skills to multiple industries. Currently employed but actively seeking new opportunities for a Director position, Sr. Manager, or Manager role.
Overview
38
38
years of professional experience
Work History
Manager Channel Operations
ENCOMPASS DIGITAL MEDIA
01.2020 - Current
- Manage a team of 100 staff, including coaching, staff administration, and ensuring effective scheduling.
- Lead and participate in the planning, hiring, and training efforts for large-scale network launches.
- Support the operation of 20 regional sports networks, including college and pro teams across the U.S.
- Oversee technical testing and debugging of automation systems.
- Provide exceptional customer service to a national client base.
- Transferable skills: Staff leadership, training, and client management experience applicable to any industry.
Surgical Services
WELLSTAR KENNESSTONE HOSPITAL
01.2019 - 01.2020
- Assisted with tracking and organizing surgical supplies.
- Provided client service to both internal hospital staff and external vendors.
- Managed inventory data entry and ordering/receiving of supplies.
- Lawson system experience.
- Transferable skills: Resource allocation, client relationship management, and system management.
Senior Manager Content Operations
TURNER BROADCASTING
01.2014 - 01.2017
- Directed a team of 40+ staff responsible for performing quality control (QC) on content for News and Entertainment brands to ensure on-air accuracy.
- Managed the supply chain of over 500,000 unique assets annually, distributing digital content to various internal and external clients, including major streaming platforms.
- Executed strategies to increase revenue streams for Turner brands.
- Led career development and training initiatives for 50+ staff, ensuring high engagement and performance.
- Collaborated with content suppliers and partners to ensure timely media delivery for 24x7 networks.
- Transferable skills: Leadership, process documentation, cross-department collaboration, and client relations.
Manager, Media and Broadcast Operations
TURNER BROADCASTING
01.2003 - 01.2014
- Led 50 staff members on Broadcast Operations teams for various networks.
- Directed complex technical initiatives, including automation upgrades and control room enhancements.
- Responsible for hiring, coaching, mentoring, and managing performance reviews.
- Maintained 24x7 schedules and oversaw human resources tasks such as performance reviews and improvement plans.
- Managed customer relationships and prioritized diverse needs with limited resources.
- Transferable skills: Leadership, team management, resource prioritization, and customer-focused operations.
Earlier Turner Positions - Sr. Master Control, Shift Supervisor, Network Supervisor
TURNER BROADCASTING
01.1999 - 01.2003
- Operational oversight
- Client Communication
- Staff management
Master Control Operator
THE GOLF CHANNEL
01.1997 - 01.1999
Network Operations Center
AMERICA’S HEALTH NETWORK
01.1996 - 01.1997
Retail Sales
PAWS PET FOOD STORE, INC.
01.1988 - 01.1995
- Provided customer service, managed sales transactions, stocked and organized inventory, and built long-term client relationships.
- Transferable skills: Customer service, retail operations, inventory control, and interpersonal communication.
Education
Bachelor of Arts - Communications
Rowan University
Glassboro, NJSkills
- Project Management
- Operations Management
- Leadership & Staff Mentoring
- Staff Hiring & Development
- Process Documentation
- Cross-functional Collaboration
- Client & Partner Relationship
- Management Deadline Management for
- High-value Assets Inventory Control
- Strategic Planning
- Customer Service
- Talent Acquisition
- Employee Relations
- Employee
- Retention Quality Assurance
- Microsoft Office Suite (Excel, Word, PowerPoint, Visio, and Outlook) Adobe
- Photoshop
- Staff training and development
- Strategic planning
- Operations management
- Cross-functional teamwork
- Coaching and mentoring
- Recruiting and interviewing
- Cross-functional team management
- Employee development
PROFESSIONAL DEVELOPMENT
- Delegating
- Coaching
- Having Difficult Conversations
- Mentoring
- Motivation Generations
- At Work Leadership
- Team Building
Timeline
Manager Channel Operations
ENCOMPASS DIGITAL MEDIA
01.2020 - Current
Surgical Services
WELLSTAR KENNESSTONE HOSPITAL
01.2019 - 01.2020
Senior Manager Content Operations
TURNER BROADCASTING
01.2014 - 01.2017
Manager, Media and Broadcast Operations
TURNER BROADCASTING
01.2003 - 01.2014
Earlier Turner Positions - Sr. Master Control, Shift Supervisor, Network Supervisor
TURNER BROADCASTING
01.1999 - 01.2003
Master Control Operator
THE GOLF CHANNEL
01.1997 - 01.1999
Network Operations Center
AMERICA’S HEALTH NETWORK
01.1996 - 01.1997
Retail Sales
PAWS PET FOOD STORE, INC.
01.1988 - 01.1995
Bachelor of Arts - Communications
Rowan University