William Feely
Merchandise Service Tech
Lake Havasu City,AZ
Summary
Energetic and decisive business leader with a diverse and unique skill set. Over 24 years of military experience full life cycle innovation and program management, systems integration and project development. Creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and trains high performance teams by mentoring, developing and motivating skilled professionals. Experience managing multi-platforms commercial, defense and contracts.
Current Secret Clearance.
Overview
19
19
years of professional experience
Work History
Merchandise Associate
Lowes Home Improvement
Lake Havasu City, AZ
08.2021 - Current
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
- Communicate with Senior Executives with innovative ideas and resolutions concerning space planning, schedule conflicts, and conflict resolutions.
Project Manager
US Navy
07.2018 - 07.2021
- Leveraging existing technologies and design thinking for rapid prototype development for product transition to market 6 months ahead of schedule.
- Planned, designed, and scheduled phases for large projects. Scheduled 24 hour field teams to monitor and write and archive reports for preservation projects to ensure no loss of man-hours, materials and hazardous materials were properly disposed of.
- Met project deadlines without sacrificing build quality or workplace safety. Communicated with executives and contractors to save Navy $125k by identifying risk factors that reduced operations and firefighting capabilities.
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Lead Field Assessor
US Navy
06.2015 - 06.2018
- Managed 16 associates in program establishment of Aviation Certification Program for newly classified ships. Assessment resulted in commission of four Littoral Combat Ships launch 90 days ahead of schedule meeting critical customer milestones.
- Served both personal and business customers with accurate valuations.
- Lead team of 16 Aviation Assessors across four hulls resulting in 45 material deficiencies reducing trial cards by 66%, improving previous descriptions, certifications and official documentation against current condition of Littoral Combat Ships.
- Documented condition and special features to provide accurate estimations.
- Researched history of documents, schematics and rated material conditions to complete estimations.
Lead Supervisor
US Navy
11.2012 - 06.2015
- Designed and implemented firefighting and rescue test methodologies for aircraft resulting in 20% reduction in test costs and 2 week of schedule margin in program.
- Formed and managed high-performance organization of 41 diverse personnel creating cohesive and empowered workforce with zero percent attrition rate over three-year program.
- Lead material condition team resurface 120k square feet of landing area for flight operations and system functional partitioning, integration program ahead of schedule directly contributing to 100% customer award fee.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Aviation Project Supervisor
US Navy
08.2010 - 10.2012
- Made information about projects, corporate strategies and upcoming projects available to stakeholders in quarterly newsletter.
- Supervised work of 48 team members, offering constructive feedback regarding work performance.
- Communicated deadline updates, outlined action items and offered targeted solutions to team members.
- Provided status updates for projects, delivering information to all stakeholders.
- Defined manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
- Detailed improvements to restoration plans by creating detailed budgets, schedules and cost estimates for clients.
- Partnered with project team members to identify and quickly address problems.
Master Training Specialist
US Navy
05.2007 - 07.2010
- Wrote training manuals for military and civilian employees and aviation positions according to strict company guidelines and safety protocols.
- Analyzed and evaluated training effectiveness and program outcomes.
- Developed lesson plans, instructional materials and written practice tests for Landing signalman and flight training courses.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Trained and qualified 132 personnel, while mentoring eight new personnel hired to fulfill various roles.
- Facilitated virtual, in-person and blended learning sessions.
- Built and maintained professional relationships with vendors and suppliers.
- Developed and executed performance management programs to increase employee engagement and productivity.
Security Supervisor
US Navy
Norfolk, Virginia
04.2005 - 03.2007
- Led Support to Military Operations (SMO). Provided subject matter expertise for communications and data dissemination, enhanced tactical mission support, testing and evaluations.
- Managed and cross trained 65 personnel watch section engaged in diverse functions that provided tactical support to U.S. Military and NATO forces. Implemented and aggressive cross training program which mitigated man-power shortage during critical military operations.
- Directed and participated in operations, troubleshooting, configuring and maintenance of communication links, maintaining 99% systems reliability.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Supervised team of 36 security personnel during shift.
Education
Bachelor of Science - Emergency Management And Homeland Security
Grand Canyon University
Phoenix, AZ12.2023
Skills
- Innovation Management
- Program Management
- Technology Research
- Business Development
- Strategic Development
- Organizational Skills
- Team Building
- Quality Assurance
- Research
- MS Office
- Analytical Thinking
- Conflict Resolution
- Problem-Solving
- PPE Use
- Time Management
- Multitasking Abilities
- Task Prioritization
Timeline
Merchandise Associate
Lowes Home Improvement
08.2021 - Current
Project Manager
US Navy
07.2018 - 07.2021
Lead Field Assessor
US Navy
06.2015 - 06.2018
Lead Supervisor
US Navy
11.2012 - 06.2015
Aviation Project Supervisor
US Navy
08.2010 - 10.2012
Master Training Specialist
US Navy
05.2007 - 07.2010
Security Supervisor
US Navy
04.2005 - 03.2007
Bachelor of Science - Emergency Management And Homeland Security
Grand Canyon University
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