William Fendley
Richlands,NC
Summary
Results-driven United States Marine with 17 years of experience in aviation maintenance and 3 years in recruiting, seeking to transition into a Field Service Representative position. Expertise in providing technical support, troubleshooting, and maintenance for complex aircraft systems, ensuring optimal performance and safety standards. Proven ability to build strong client relationships, understand customer needs, and deliver tailored solutions. Exceptional communication and interpersonal skills, combined with a strong background in training and mentoring personnel. Adept at working collaboratively within diverse teams and adapting to dynamic environments. Eager to apply military discipline and technical proficiency to enhance customer satisfaction and operational success.
Overview
20
20
years of professional experience
Work History
USMC- CH-53 Maintenance Control
United States Marine Corps
08.2022 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Marine Corps Recruiter- MEPS
United States Marine Corps
Indianapolis, Indiana
07.2019 - 07.2022
- Engaged in public speaking engagements at high schools and universities throughout a designated region to promote military service.
- Responded promptly to inquiries from potential recruits or their families concerning any aspect of joining or serving in the Marines.
- Assisted individuals with their applications for enlistment in the Marine Corps.
- Provided guidance on career choices, educational requirements, and entrance exams needed for enlistment in the Marines.
- Liaised with external partners to streamline operations and foster positive relationships.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with senior management to identify areas of improvement within existing systems or strategies.
USMC - CH-53 Quality Assurance Representative
United States Marine Corps
03.2015 - 06.2019
- Developed and maintained quality control checklists for consistent evaluation processes.
- Assisted in root cause analysis of defects to improve overall product quality.
- Implemented corrective actions based on audit findings.
- Supported the development and implementation of improved quality control initiatives and processes.
CH-53 Heavy Lift Helicopter Mechanic
United States Marine Corps
01.2006 - 02.2015
- Performed maintenance on CH-53 heavy lift helicopters to ensure operational readiness.
- Collaborated with team members to execute scheduled maintenance procedures efficiently.
- Documented maintenance activities in compliance with military regulations and standards.
- Trained junior mechanics on best practices for helicopter maintenance and repairs.
- Implemented safety protocols to minimize risks during maintenance operations and inspections.
- Dismantled and reassembled complex mechanical systems to diagnose problems and perform necessary repairs.
Education
SNCO Advanced Course
01-2024
Support Equipment Configuration Management
01-2023
Configuration Management For Org Maint
01-2023
Naval Avn Maint Ctrl Mgmt
01-2023
MEPS Liaison
01-2020
Career School
01-2019
SNCO Career Course
01-2016
Sergeants Course
01-2009
High School Diploma -
Wheeler High School
Wheeler, IN01-2005
Skills
- Helicopter maintenance
- Mechanical troubleshooting
- Safety compliance
- Technical documentation
- Organization skills
- Team collaboration
- Effective communication
- Problem solving
Timeline
USMC- CH-53 Maintenance Control
United States Marine Corps
08.2022 - Current
Marine Corps Recruiter- MEPS
United States Marine Corps
07.2019 - 07.2022
USMC - CH-53 Quality Assurance Representative
United States Marine Corps
03.2015 - 06.2019
CH-53 Heavy Lift Helicopter Mechanic
United States Marine Corps
01.2006 - 02.2015
SNCO Advanced Course
Support Equipment Configuration Management
Configuration Management For Org Maint
Naval Avn Maint Ctrl Mgmt
MEPS Liaison
Career School
SNCO Career Course
Sergeants Course
High School Diploma -
Wheeler High School
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