William Fenner MCBO

Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.

• Developed and executed strategic plans to guide the organization towards its long-term goals.
• Created policies and procedures that improved overall operations and reduced redundancies in workflows.
• Improved interdepartmental communication by establishing clear channels and promoting collaboration.
• Spearheaded change management initiatives aimed at enhancing productivity levels among staff members.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Improved department efficiency by streamlining and implementing policies and processes.
• Facilitated cross-functional team collaborations for increased innovation in problem-solving efforts.
• Provided leadership in crisis management situations, effectively resolving issues and mitigating risks.
• Implemented and headed N.I.C.E Committee. (Neighborhood Improvement through Code Enforcement)
• Revised and brought permitting system online with online payment . (Permit Eyes)
• Built intergraded Streets file to aid with move to fully digital records keeping.
• Implemented joint scheduling for Building and Fire Inspections.
• Implemented 110 Multifamily inspection program.
• Implemented 304 non criminal ticketing system. for Building Code Violations

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

• Evaluated program effectiveness through regular assessment and feedback mechanisms, driving continuous improvement efforts.
• Utilized advanced analytics tools to identify trends and patterns that informed future decision making within the organization.
• Implemented data-driven decision-making practices for continuous improvement across the organization.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Evaluated structural integrity during inspections to identify potential problems before they could escalate into costly repairs or public safety hazards.
• Reviewed drawings and assessed construction against plans.
• Educated property owners about necessary improvements for compliance with local codes and ordinances.
• Conducted regular site visits to verify that work was being performed according to approved plans.
• Maintained detailed records of all inspections, permits, and violations issued for future reference and analysis.
• Ensured code compliance for new construction projects by meticulously reviewing plans and specifications.
• Participated in continuing education courses to stay current on industry trends, codes, and best practices.
• Completed inspections of current construction, refurbishment and repair projects.
• Noted violations and issued documentation such as stop work orders to contractors or owners.
• Collaborated with architects, engineers, and contractors to ensure adherence to building codes and regulations.

• Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
• Made and submitted reports detailing finding and any actions taken.
• Documented recurrent issues and worked with contractors to prevent re-occurrence.
• Re-inspected commercial and residential constructions which previously failed inspections.
• Issued permits for construction projects after verifying that proposed plans met all applicable requirements.
• Determined work met applicable city, state and federal guidelines and discipline-specific codes.
• Kept up-to-date on inspection regulations, codes, ordinances and techniques.
• Assisted clients in resolving code violations by offering guidance on corrective actions required for compliance.
• Improved inspection efficiency with the implementation of a streamlined scheduling system.

• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established foundational processes for business operations.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.