William Ferguson
Mineral Wells,WV
Summary
Accomplished Pickup and Delivery Driver with a proven track record at UPS Freight, excelling in safe driving and effective time management. Demonstrated ability to enhance customer satisfaction and streamline delivery processes. Known for strong problem-solving abilities and maintaining positive working relationships, ensuring operational excellence and reliability in fast-paced environments. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
37
37
years of professional experience
Work History
Pickup and Delivery Driver
Hill International
04.2024 - Current
- Provided exceptional customer service through professional communication and problem-solving skills.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
- Continuously updated knowledge on regulations related to transportation industry safety standards.
Pickup and Delivery Driver
T Force
04.2021 - 02.2024
- Provided exceptional customer service through professional communication and problem-solving skills.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
- Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
- Continuously updated knowledge on regulations related to transportation industry safety standards.
- Efficiently planned routes for optimal time management and fuel conservation.
- Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
- Conducted pre-and post-trip vehicle inspections to maintain safety compliance and prevent mechanical issues.
- Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.
- Adhered to all company policies, procedures, and guidelines for consistent performance standards.
Pickup and Delivery Driver
UPS Freight
04.2006 - 04.2021
- Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
- Enhanced customer satisfaction by providing timely and accurate delivery of packages.
- Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.
- Navigated traffic with care to ensure the safe arrival of both passengers and packages.
- Facilitated the swift resolution of any discrepancies in shipments or deliveries by communicating proactively with appropriate parties.
- Coordinated with dispatchers for real-time updates on deliveries and pickups, ensuring accuracy in scheduling.
- Handled sensitive materials responsibly, ensuring confidentiality during pickups and deliveries of important documents or packages.
- Increased delivery efficiency by effectively organizing cargo within the vehicle.
- Completed necessary paperwork accurately and promptly to facilitate smooth operations.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Operated vehicle safely in highly congested areas with no traffic violations.
Pickup and Delivery Driver
Overnite Transportation
10.1987 - 04.2006
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
- Continuously updated knowledge on regulations related to transportation industry safety standards.
- Efficiently planned routes for optimal time management and fuel conservation.
- Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
- Conducted pre-and post-trip vehicle inspections to maintain safety compliance and prevent mechanical issues.
- Enhanced customer satisfaction by providing timely and accurate delivery of packages.
- Managed time effectively, balancing multiple tasks while maintaining high-quality service standards.
- Facilitated the swift resolution of any discrepancies in shipments or deliveries by communicating proactively with appropriate parties.
Education
High School Diploma -
Parkersburg South High School
Parkersburg, WV06.1987
Skills
- Safe Driving
- Loading and unloading
- Defensive Driving
- Route Planning
- Dependable and reliable
- Punctual and Reliable
- Time Management
- Problem-Solving
- Time management skills
- Valid Driver's License
- Clean Driving Record
- Safe Driving Record
- Commercial driving
- Roads and highways knowledge
- DOT Compliance
- Forklift Operation
- Safe Driver Training
- Clean MVR
- Valid Class A Commercial Driver's License
- Current CDL license
- Safe Driving Practices
- Strong Working Relationships
- Dependability and Honesty
- Ability to Lift 50 Pounds
- Cash Handling
- Vehicle Safety and Maintenance
- Warehouse Operations
- Freight expertise
- Positive Attitude
Timeline
Pickup and Delivery Driver
Hill International
04.2024 - Current
Pickup and Delivery Driver
T Force
04.2021 - 02.2024
Pickup and Delivery Driver
UPS Freight
04.2006 - 04.2021
Pickup and Delivery Driver
Overnite Transportation
10.1987 - 04.2006
High School Diploma -
Parkersburg South High School
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