William Ferrara
Summary
Results driven candidate with successful track record of providing managerial support in busy professional environments such as online sales, loan analysis & valuation, and technology. Organized and dependable. Successful at managing multiple priorities with a positive attitude and prioritizing tasks and team members.
Overview
7
7
years of professional experience
Work History
Lead Associate
Reliasell / Elementz
08.2023 - 02.2024
- Manage daily operations of satellite warehouse
- Interviewed potential company hires
- Streamed company auctions while driving product sales & promoting company socials
- Maintain order fulfillment schedule and customer service for satellite location
- Designed and implemented sorting systems for incoming inventory allowing for more efficient asset management & increased company profit.
- Built strong relationships with customers through positive attitude and attentive response.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
Director of Capital Markets
Natural Twenty Management Corporation
04.2020 - 07.2023
- Independent Contractor in the banking and loan platform sector
- Meet with C-Suite Management Teams of banks and credit unions nationwide to examine institutional loan portfolios/balance sheet valuation
- Propose origination, sale or mitigation strategies as needed to insure or regulate balance sheet performance
- Monitor existing portfolios to determine quarterly/annual performance; propose buy/sell opportunities for institutional clients
- Develop and maintain effective working relationships with bank and credit union management teams.
Lead Product Specialist, Apple at Home Support Lead
Apple Inc
10.2016 - 04.2020
- Developed new strategies for customer engagement and sales growth as part of the Apple Business team
- Directed client data recovery & management
- Routinely lead demonstrations of iOS and MacOS showcasing functionality and integration alongside users' current operating systems
- Collaborated with marketing and product teams to develop effective strategies and campaigns to drive customer engagement and sales
- Assisted customers with product selection, product orders, and product returns
- Assisted in debugging and troubleshooting of existing applications.
Education
Bachelor of Arts - Politics, Philosophy, Law
SUNY At Binghamton
Binghamton, NY06.2016
Associate of Arts - General Studies
Suffolk County Community College
Selden, NYSkills
- Team Leadership
- Communicating team goals and strategies for unified team performance
- Analyzing bank loan portfolios for performance data and value appraisal
- Loan Portfolio Analysis
- Sales
- Excel spreadsheets
- Cross-functional Team Coordination
- Word
- PowerPoint
- IOS
- MacOS
References
- Frank Apicella, 347-241-1126 fa3528@gmail.com
- Chuck Cohn, 908-672-3626, chuck@ccohn.com
- CJ Salvani, 917-940-8227, cj.salvani@yahoo.com
Timeline
Lead Associate
Reliasell / Elementz
08.2023 - 02.2024
Director of Capital Markets
Natural Twenty Management Corporation
04.2020 - 07.2023
Lead Product Specialist, Apple at Home Support Lead
Apple Inc
10.2016 - 04.2020
Bachelor of Arts - Politics, Philosophy, Law
SUNY At Binghamton
Associate of Arts - General Studies
Suffolk County Community College
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