William Ferreira
Warren,RI
Summary
Knowledgeable retail team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items and processing payments. Results-driven and responsive to handling different requirements.
Overview
3
3
years of professional experience
Work History
Convenience Store Clerk
Exxon Mobil
Swansea, MA
12.2022 - 05.2024
- Rotated stock as needed to ensure freshness of product displayed on shelves.
- Monitored security cameras to detect shoplifting activities and alert management accordingly.
- Provided assistance to customers in locating items throughout the store.
- Greeted customers and answered questions about products or services.
- Provided excellent customer service by addressing customer concerns in a timely manner.
- Inspected all equipment regularly to identify any potential issues or malfunctions that may need repair or replacement.
- Verified accuracy of incoming shipments against invoices.
- Organized back-room storage areas to maximize space utilization.
- Received payment from customers and provided change when necessary.
- Maintained cleanliness of the store, including sweeping, mopping, dusting, and organizing shelves.
- Assisted in unloading trucks of incoming inventory items.
- Stocked shelves with merchandise according to store layout guidelines.
- Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
- Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers.
- Located items for customers and helped complete purchases by processing payments with system.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Interacted with many customers daily.
- Assisted customers in locating products and provided recommendations based on needs.
- Created attractive merchandise displays to promote sales.
- Monitored and reordered inventory to maintain optimal stock levels.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Maintained current knowledge of store promotions to highlight sales to customers.
Cleaning Assistant
Goncalves House Cleaning Services
Bristol, RI
09.2021 - 11.2022
- Utilized appropriate personal protective equipment when handling hazardous materials.
- Emptied trash cans and disposed of waste materials properly.
- Maintained cleaning equipment in good working condition.
- Efficiently managed time between multiple tasks throughout the day.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Completed paperwork related to inventory control accurately.
- Responded promptly to requests from customers or staff members.
- Organized storage closets in order to keep items easily accessible.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Collected trash from floors within hallways, bathrooms and work areas.
- Kept business entrances clean, tidy and professional in appearance.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Notified managers of repair needs or additions to building operating systems.
- Cleaned building floors by sweeping, mopping or vacuuming.
Education
High School Diploma -
Mount Hope High School
Bristol, RI06-2023
Skills
- Stock replenishment
- Storage Organization
- Shipping and packaging
- Merchandising expertise
- Product identification
- Inventory Control
- Merchandise Restocking
- Inventory Tracking
- Guest Relations
- Customer Service
Affiliations
- At Home Fish Keeper (3 Years)
- Organized Aquascaping
References
References available upon request.
Timeline
Convenience Store Clerk
Exxon Mobil
12.2022 - 05.2024
Cleaning Assistant
Goncalves House Cleaning Services
09.2021 - 11.2022
High School Diploma -
Mount Hope High School
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