Cameron Kotter-Gambsky
Honolulu
Summary
Dynamic and dedicated professional with extensive experience at Monkeypod Kitchen, excelling in high-volume dinning environments. Proven ability to enhance guests' satisfaction through exceptional customer service and efficient multitasking. Skilled in managing large groups and consistently delivering prompt and accurate service while fostering a welcoming atmosphere.
Overview
8
8
years of professional experience
Work History
Cocktail Runner
Monkeypod Kitchen Waikiki
Honolulu
04.2024 - Current
- Delivered food and drinks promptly, contributing to enhanced customer satisfaction.
- Assisted servers by communicating orders and coordinating workflow for smoother operations.
- Handled guest requests and concerns with professionalism, fostering a positive dining experience.
Cocktail Runner
Monkeypod Kitchen Ka'anapali
Lahaina
02.2022 - 03.2023
- Delivered food and drinks promptly to ensure customer satisfaction.
- Assisted servers by communicating orders and streamlining workflow.
- Poured beer, wine, and champagne to fulfill ticket orders accurately.
- Restocked bar with glassware to support uninterrupted service during peak hours.
Host
Monkeypod Kitchen Ka'anapali
Lahaina
10.2021 - 02.2022
- Greeted and seated guests in a welcoming manner.
- Managed waitlists and reservations efficiently using scheduling software.
- Handled guest inquiries and resolved minor issues promptly.
- Trained new hosts on procedures and customer service expectations.
Food Runner
Monkeypod Kitchen Ka'anapali
Lahaina
09.2019 - 03.2020
- Delivered food promptly to tables, ensuring guest satisfaction.
- Coordinated with kitchen staff to monitor and expedite order status.
- Verified dish quality and presentation prior to delivery to maintain high standards.
- Confirmed accuracy of orders with kitchen staff before departing to ensure guest satisfaction.
Busser
Monkeypod Kitchen Ka'anapali
Lahaina
05.2018 - 08.2019
- Cleared tables promptly, ensuring cleanliness and readiness for incoming guests.
- Organized and restocked dining area supplies, supporting smooth operations during peak hours.
- Assisted team members during busy shifts, enhancing service delivery.
- Followed health and safety standards while handling dishes and utensils in the restaurant environment.
Education
High School Diploma -
Maui High School
Kahului05-2018
Skills
- Customer service
- Order management
- Workflow efficiency
- Time management
- Multi-task coordination
- Communication skills
- Attention to detail
Timeline
Cocktail Runner
Monkeypod Kitchen Waikiki
04.2024 - Current
Cocktail Runner
Monkeypod Kitchen Ka'anapali
02.2022 - 03.2023
Host
Monkeypod Kitchen Ka'anapali
10.2021 - 02.2022
Food Runner
Monkeypod Kitchen Ka'anapali
09.2019 - 03.2020
Busser
Monkeypod Kitchen Ka'anapali
05.2018 - 08.2019
High School Diploma -
Maui High School