Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Fillmore

Colorado Springs

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening, and closing procedures and operational improvements. Strong experience of supervising in a large retail environment. Responsible Manager possessing excellent communication, organizational and multitasking abilities. Expert knowledge of retail operations, workplace scheduling and customer service. Proactive problem-solver committed to meeting company sales goals.

Overview

24
24
years of professional experience

Work History

Sales Floor Department Supervisor

Lowes Home Improvment Store 1099
05.2016 - 04.2023
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Held numerous positions during tenure breakdown, and duties available upon request

Facility Service Associate

Lowes Home Improvment Store 2578
04.2016 - 05.2016
  • Managed inventory of supplies and materials, ensuring availability when needed for maintenance tasks.
  • Conducted preventive maintenance on all equipment, minimizing downtime due to unexpected breakdowns.
  • Maintained cleanliness and organization within the facility, contributing to a positive work environment for staff members.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Sales Specialist

Lowes Home Improvment Store 1786
03.2004 - 04.2016
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Held numerous positions during tenure breakdown, and duties available upon request

Sanitation Lead Person

Sarah Lee Bakery
08.2001 - 02.2004
  • Ensured compliance with health and safety regulations through regular inspections and audits of work areas.
  • Investigated incidents related to food safety or workplace accidents, implementing corrective actions to prevent future occurrences.
  • Championed company values daily, promoting a culture of teamwork, safety, and dedication to producing high-quality products.
  • Improved overall sanitation efficiency by implementing and maintaining proper cleaning procedures.

Producion Utility Lead

Earthgrains Company
08.1999 - 08.2001
  • Evaluated staff performance regularly, providing constructive feedback for continuous improvement.
  • Ensured regulatory compliance through strict adherence to industry guidelines, minimizing risk of penalties or sanctions.
  • Addressed employee concerns promptly, maintaining a positive work atmosphere conducive to productivity.

Education

High School Diploma -

Buena High School
Sierra Vista, AZ
05.1985

Skills

  • Customer Service
  • Problem Resolution
  • Workplace Safety
  • Problem-Solving
  • Inventory Management
  • Leadership competency
  • Customer Engagement
  • Money handling abilities
  • Scheduling
  • Product Knowledge

Timeline

Sales Floor Department Supervisor

Lowes Home Improvment Store 1099
05.2016 - 04.2023

Facility Service Associate

Lowes Home Improvment Store 2578
04.2016 - 05.2016

Sales Specialist

Lowes Home Improvment Store 1786
03.2004 - 04.2016

Sanitation Lead Person

Sarah Lee Bakery
08.2001 - 02.2004

Producion Utility Lead

Earthgrains Company
08.1999 - 08.2001

High School Diploma -

Buena High School
William Fillmore