William Finklea
Smyrna,DE
Summary
Experienced and adaptable professional with a proven track record of success in fast-paced environments. Demonstrates the ability to quickly grasp new concepts and apply them effectively. Collaborates effectively with diverse teams and fosters strong group dynamics. Committed to delivering high-quality results while maintaining a positive and cooperative work ethic.
Overview
18
18
years of professional experience
Work History
Security Officer
Shell Point Retirement Community
Fort Myers, FL
05.2024 - 11.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Bartender/Server
Amavida Living
Fort Myers, FL
02.2024 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Security
Irish mikes
Dover, DE
07.2017 - 01.2024
- Guaranteed customer satisfaction by crafting high-quality drinks.
General Manager
La Hacienda Mexican Restaurant
Milford, DE
12.2022 - 11.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Door Runner
Walmart distribution center 7034
Smyrna, DE
03.2020 - 09.2022
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
General Manager
Taste Of New York
Smyrna, DE
03.2019 - 09.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Server/Bartender
Applebee's
Dover, DE
12.2014 - 09.2018
Bartender/Server/Trainer
Applebee's
New York, NY
09.2006 - 06.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Banquet Server
Dover Downs Gaming & Entertainment
Dover Delaware
11.2014 - 07.2015
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
Architectural world study -
Pablo Neruda Academy for architecture, world study
Bronx, NY06.2006
Skills
- Graphic design
- Organizational skills
- Cleaning
- Inside sales
- Microsoft Excel
- Microsoft Office
- Sales
- Multitasker
- Hospitality
- Front desk
- Negotiation
- Data entry
- Security
- Bartending
- Phone etiquette
- Customer service
- Communication skills
- Restaurant experience
Personal Information
Willing To Relocate: Anywhere
Timeline
Security Officer
Shell Point Retirement Community
05.2024 - 11.2024
Bartender/Server
Amavida Living
02.2024 - 11.2024
General Manager
La Hacienda Mexican Restaurant
12.2022 - 11.2023
Door Runner
Walmart distribution center 7034
03.2020 - 09.2022
General Manager
Taste Of New York
03.2019 - 09.2022
Bartender/Security
Irish mikes
07.2017 - 01.2024
Server/Bartender
Applebee's
12.2014 - 09.2018
Banquet Server
Dover Downs Gaming & Entertainment
11.2014 - 07.2015
Bartender/Server/Trainer
Applebee's
09.2006 - 06.2017
Architectural world study -
Pablo Neruda Academy for architecture, world study