Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

William Finnerty

Hamburg,NY

Summary

Adept at driving operational efficiency and customer engagement, I significantly enhanced Finnerty's Tap Room's revenue through innovative marketing and expanded catering services. Skilled in staff management and vendor relations, my leadership boosted employee morale and optimized supply chains, demonstrating a strong blend of strategic planning and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience

Work History

Restaurant Owner/Operator

Finnerty's Tap Room
10.2016 - 11.2022
  • Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
  • Boosted revenue through targeted marketing campaigns, special events, and promotions.
  • Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
  • Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
  • Negotiated favorable lease terms for the restaurant location resulting in reduced overhead costs and increased profitability.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily activities of restaurant and 20 employees.

Site Manager

Meals On Wheels Of WNY
03.2016 - 01.2017
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Developed detailed plans based on broad guidance and direction.
  • Monitored, coached, and supervised team of 30 volunteers in 2016/2017.

Bar and Restaurant Manager

East Aurora Pour House
12.2015 - 03.2016
  • Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
  • Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
  • Managed inventory control processes for reduced waste and optimized profit margins.
  • Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.

Bartender, Social Media Coordinator

JP Fitzgeralds
06.1994 - 11.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Created social media content with consistent content and tone.
  • Enhanced online engagement with the creation of compelling content for various platforms.
  • Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
  • Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
  • Increased customer engagement through social media.

Education

No Degree - Political Science And Government

SUNY At Fredonia
Fredonia, NY

High School Diploma -

Saint Francis
Athol Springs, NY
1993

Skills

  • Operational Efficiency
  • Online Ordering Management
  • Local Regulations Compliance
  • Staff Management
  • Small business operations
  • Customer Engagement
  • Schedule Management
  • POS System Operation
  • Vendor Relations
  • Promotional planning

Affiliations

  • Board of Directors Mission MSA
  • Board of Directors Plants For a Purpose

Timeline

Restaurant Owner/Operator

Finnerty's Tap Room
10.2016 - 11.2022

Site Manager

Meals On Wheels Of WNY
03.2016 - 01.2017

Bar and Restaurant Manager

East Aurora Pour House
12.2015 - 03.2016

Bartender, Social Media Coordinator

JP Fitzgeralds
06.1994 - 11.2015

No Degree - Political Science And Government

SUNY At Fredonia

High School Diploma -

Saint Francis

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William Finnerty