Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Fisher

Glenwood,IL

Summary

Proactive Freight Handler Associate recognized for 9 years of hands-on experience in shipping and receiving freight and picking and pulling stock. Expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 70 pounds at once. Skilled at working efficiently, correctly and quickly.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dockworker

FedEx Freight
Chicago Heights, IL
04.2013 - Current
  • Responsible for moving freight via forklift from trailer to trailer
  • Keeping dock clean and sufficient for working conditions
  • Securing freight in trailers in a fast pace environment
  • Keeping dock logs of the freight moved on and off the trailers
  • Responsible for removing debris from cleaned out trailers
  • Making sure to be aware of the safety of other throughout the entire dock


Customer Service Associate

Access Media 3
Oakbrook, IL
07.2012 - 02.2013
  • Responsible for helping customer with the installation of username and passwords for bulk internet connection of different college universities
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Provided troubleshooting technique to customers who were disconnected from internet

Education

Bachelor of Arts - Liberal Arts And General Studies

Graceland University
Lamoni, IA
05.2012

High School Diploma -

Thornton Township Highschool
Harvey, IL
04.2007

Skills

  • Manual Dexterity
  • Hand and Power Tool Operation
  • Loading and Unloading
  • Loading Dock Operations
  • Work Order Following
  • Equipment Operation
  • Decision Making
  • Quality Assessment and Assurance
  • Visual Inspection
  • Physical Strength and Stamina
  • Cargo Sorting
  • Protective Equipment Use

Certification

  • Forklift certification for Fed Ex Freight for a total of 9 years

Timeline

Dockworker

FedEx Freight
04.2013 - Current

Customer Service Associate

Access Media 3
07.2012 - 02.2013

Bachelor of Arts - Liberal Arts And General Studies

Graceland University

High School Diploma -

Thornton Township Highschool

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William Fisher